Onsite Desktop Support Technician – Education

Centorrino Technologies; Bathurst; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading technology firm located in Gloucester County is seeking a Desktop Support Officer to provide onsite technical support. This role emphasizes exceptional customer service and troubleshooting a variety of devices. Candidates should possess a passion for technology, strong communication skills, and the ability to adapt to unique situations. Comprehensive training and development opportunities are provided, along with numerous benefits and a vibrant team culture.

Benefits

Extensive training and development opportunities

Discounts and benefits

Fun team events

Qualifications

• Passion for providing exceptional customer service.
• Keen interest in technology and eagerness to learn.
• Effective communication skills during troubleshooting.

Responsibilities

• Ensure smooth operations for customers.
• Develop friendly bonds with end-users.
• Collaborate to improve processes and efficiency.
• Seek customer feedback for performance improvement.
• Document and keep procedures updated.
• Handle day-to-day technology issues.

Skills

Customer service

Technical troubleshooting

Effective communication

Leadership experience

Adaptability

Job description

A leading technology firm located in Gloucester County is seeking a Desktop Support Officer to provide onsite technical support. This role emphasizes exceptional customer service and troubleshooting a variety of devices. Candidates should possess a passion for technology, strong communication skills, and the ability to adapt to unique situations. Comprehensive training and development opportunities are provided, along with numerous benefits and a vibrant team culture.