On-Call Office Assistant - Various Departments

Douglas College; Canada; Hybrid; CAD 30,000 - 60,000; Part time

Job summary

A leading educational institution is seeking an On-Call Office Assistant to support operations across various departments. The role requires organizing and planning, alongside exceptional customer service skills. Ideal candidates will have strong communication abilities, a related post-secondary education, and experience in a high-volume environment. Competitive compensation starts from $25.28/hour, and the position offers flexible hours across multiple campuses.

Benefits

Transit-accessible campuses

Hybrid work arrangements

Excellent Health and Dental Benefits

Defined-Benefit Pension Plan

Professional Development funding

Access to Fitness Centres and Classes

Qualifications

• Minimum of two years related work experience with the public in a high volume, fast paced environment.
• Ability to create mailing lists and merges files.
• Demonstrated proficiency with spreadsheets and database management.

Responsibilities

• Organize and plan daily operations in various departments.
• Provide exceptional customer support to students and staff.
• Perform administrative tasks as assigned by various departments.

Skills

Organizing and planning

Exceptional customer service

Communication skills

Computer proficiency (MS Office)

Typing speed (45 wpm)

Grammar and punctuation accuracy

Education

One-year related program at a recognized post-secondary institution

Tools

MS Word

MS Excel

MS PowerPoint

Job description

On-Call Office Assistant - Various Departments

Location: Various Douglas College Campuses/Satellite Campuses

Salary Range: To be determined based on assignment (Typically range from $25.28/hour up to $27.41/hour)

The Opportunity: You’re a pro when it comes to organizing, planning, and providing exceptional customer service. You’re passionate about helping others and you’re committed to ensuring students, faculty, and staff are supported. With your administrative strengths and incredible communication skills, your role is key to maintaining daily operations in various departments. If this sounds like you, we need your talents! Apply to the On-Call Office Assistant – Various Departments position, and join our dedicated and supportive team.

WHO WE ARE

Do what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for passionate, motivated people to join us in making one of Canada’s best degree-granting colleges even better.

Be a part of an institution where everyone is committed to empowering successful students, creating responsive learning environments, fostering social and environmental responsibility, and supporting healthy learning and work environments.

WHAT WE OFFER

• Transit-accessible campuses
• Hybrid work arrangements for eligible positions
• Excellent Health and Dental Benefits for eligible positions
• Defined-Benefit Pension Plan for eligible positions
• Professional Development funding
• Access to our Fitness Centres and Classes
• Completion of a one-year related program at a recognized post-secondary institution with a minimum of two years related work experience with the public in a high volume fast paced environment or equivalent combination of education and experience.
• Demonstrated ability to: type correspondence, format documents, create mailing lists and merges files with an emphasis on grammar, punctuation and accuracy, keyboard 45 wpm accurately, perform computer applications including demonstrated proficiency with spreadsheets, database management, word processing software (MS Word, Excel, Power Point, and Iron Point Software), electronic mail, Internet and web applications.
• Proficiency on Customer Service Testing. communicate courteously and effectively in person, in writing and over the telephone with employees, students, and the general public, as well as maintain a good working relationship with other employees.
• This on-call auxiliary position is available with hiring periods occurring sporadically throughout the year.
• On-calls may be required to work at various Douglas College campuses including New Westminster, Coquitlam, Anvil Office Tower, Maple Ridge and Surrey, Langley, & Burnaby.
• Hours of work are generally between 8:00 a.m. to 5:00 p.m., Monday to Friday. Overtime may be required from time to time.
• Scheduled hours range between 4 hours to 7 hours per day depending on the assignment.

Equity Statement

Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status.

Interested applicants must submit their application and all required documents online. Qualified internal applicants shall be given first consideration in filling this position.