OMNI Lead Department Manager

Walmart Canada; Whitecourt; On-site; CAD 100,000 - 125,000; Part time

Job summary

A leading retail company seeks a candidate to assist in the leadership of the OMNI area, ensuring high customer service levels and task completion. Responsibilities include promoting products, resolving customer issues, and training associates. The position requires individuals to be 16 or older. The minimum pay starts at $19.25, determined by relevant experience. This role promotes a safe, clean work environment in Whitecourt, Canada.

Qualifications

• Must be 16 years or older.

Responsibilities

• Provide excellent customer service while promoting products and assisting customers.
• Assist in directing and coordinating task completion as per priorities.
• Assess overall presentation of the OMNI area and note deficiencies.
• Delegate and follow up on daily OMNI activities.
• Support with scheduling as needed.
• Review and act on key OMNI metrics.
• Participate in the training and development of OMNI associates.
• Contribute to a safe and clean work environment.

Job description

Position Summary

To assist in the leadership of the OMNI area and processes through partnership with the OMNI Assistant Manager and ensure a high level of customer service and while ensuring task completion.

What You’ll Do

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the OMNI Assistant Manager and the Store Management Team.
• Assesses the overall presentation of OMNI area, noting deficiencies for corrective action.
• Delegate, assist and follow up on completion of daily OMNI activities.
• Support with scheduling as needed.
• Review, follow-up and action any opportunities on key OMNI metrics - Presubs, FTPR, CSAT etc.
• Participates in the training and development of the OMNI Associates, and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of Spark App Checklists and ensuring displays and fixtures are secure and free of debris.

The minimum rate of pay for this position starts from $19.25. Rate of pay will be determined based on relevant experience.

Minimum Qualifications

• Age – 16 or older

Preferred Qualifications

• Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

4215 -52 Avenue, Whitecourt, AB T7S 1X6, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

• Find Jobs