Office Administrator

Commissionaires Victoria, the Islands & Yukon; Whitehorse; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading Canadian security company located in Whitehorse is seeking a full-time Office Administrator to manage client services and operational workflows. Responsibilities include organizing appointments, administering drug testing, and assisting with staff scheduling. Candidates must possess strong organizational and communication skills, and proficiency in Microsoft Office. A commitment to confidentiality and detail is essential. Competitive benefits and training provided.

Benefits

RRSP contributions by employer

Group-life Insurance

Extended Health & Dental coverage

Training provided

Qualifications

• Experience in an administrative position in a dynamic environment.
• Ability to multi-task and prioritize effectively.
• Must uphold confidentiality and be detail-oriented.

Responsibilities

• Organize and schedule appointments.
• Provide drug and alcohol testing services.
• Assist Client Service Manager with staffing and work assignments.

Skills

Time management

Organizational skills

Interpersonal skills

Effective communication

Detail-oriented

Tools

Microsoft Office Suite

TrackTic

Job description

Overview

Join Commissionaires Victoria, The Islands and Yukon (CVIY)! Join Canada’s premier security company. As a not-for-profit, over 90% of our revenue reinvested into our team members and voted as one of Forbes Canada’s Top Employers for 2025, we demonstrate our commitment to our employees and community. With over 22,000 employees nationwide and over 800 employees serving across Vancouver Island and Yukon, we provide customized solutions to meet the dynamic and evolving security needs of both private and public sector clients. Our services include uniformed guard services, mobile response and support, by-law enforcement, and identification services.

At Commissionaires, we are dedicated to fostering a diverse and inclusive workforce. Join us and be part of a great team where your contributions are recognized and valued. Together, we play a critical role in protecting the safety and security of Canadians.

Make a difference!

Position Title: Office Administrator

Location: Commissionaires – Whitehorse

Reports to: Client Service Manager

Hours of Work: 8:00 AM to 4:00 PM, Mon. – Fri. (excluding statutory holidays)

Status: Full-time

The Office Administrator plays a key role in client service and the overall flow of workplace operations. The key functions of the position are to be the central point of contact for employees and clients; administer drug and alcohol testing which is a key service offered at the office; client contract administration and scheduling security guards.

Responsibilities

• Organize and schedule appointments
• Greet incoming visitors
• Provide drug and alcohol testing and ID Services for referred clients, ensuring all documentation is done in accordance with policies and procedures (Training and credentials to be provided)
• Administer onboarding of newly enrolled employees
• Maintain and order supplies
• Maintain and track security uniforms inventory
• Maintain, organize electronic and paper files
• Assist Client Service Manager to ensure staffing levels and specific work assignments at all sites are maintained with qualified and trained personnel
• Schedule security guard shifts using company approved software ( eg.TrackTic.)
• Receive and schedule deliveries
• Answer incoming customer and other inquiries via phone calls and emails
• Other duties as assigned by the Client Service Manager

Qualifications / Experience

• Administrative position experience and success in a dynamic working environment
• CVIY to provide training and candidate expected to successfully complete Drug and Alcohol/ ID Services training
• Excellent time management and organizational skills, including the ability to multi-task, prioritize, work well under pressure, and meet deadlines
• Team player
• Customer focused
• Must maintain a high level of confidentiality
• Must be detail oriented and a self-starter
• Eager to learn
• Have good interpersonal skills
• Effective communicator – written and oral
• Proficient with Microsoft Office Suite applications (MS Word, Excel, Outlook) and an interest and aptitude for other systems (eg. TrackTic)

Benefits

• RRSP contributions by employer
• Group-life Insurance & Long-term Disability
• Extended Health & Dental coverage
• National Bursary and Recognition programs
• Training provided