Nursing Unit Assistant & Switchboard Operator - SPH Emergency - (219986)

Island Health; Victoria; On-site; CAD 40,000 - 55,000; Full time

Job summary

A regional health authority is seeking a Nursing Unit Clerk in Victoria, BC. Responsibilities include performing clerical tasks related to patient documentation and handling calls. Qualifications include a Grade 12 education and completion of a recognized Nursing Unit Clerk program. Effective communication and organizational skills are required. This role is vital for ensuring quality patient care.

Qualifications

• One year of recent related experience or equivalent combination of education and training.

Responsibilities

• Perform clerical functions related to patient documentation.
• Handle telephone calls in absence of switchboard/receptionist.

Skills

Effective communication

Interpersonal skills

Organizational skills

Keyboarding at 50 wpm

Ability to operate computer applications

Education

Grade 12

Graduation from a recognized Nursing Unit Clerk program

Job description

Overview

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Responsibilities

Reporting to the Nurse Manager, performs a variety of clerical functions related to patient documentation, including computerized admission, in accordance with established guidelines, policies and procedures. Responsible for receiving and forwarding all non auto-attendant telephone calls in the absence of the switchboard/receptionist.

Qualifications

Education, Training And Experience

• Grade 12, medical terminology and graduation from a recognized Nursing Unit Clerk program plus one years' recent related experience or an equivalent combination of education, training, and experience.

Skills And Abilities

• Ability to communicate effectively, both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to keyboard at 50 wpm
• Ability to organize work.
• Ability to operate related equipment.
• Ability to utilize a variety of computer software applications.