New Home Technician

Mattamy Homes; Ottawa; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading homebuilder in Ottawa is seeking a New Home Technician to perform repairs and support customer satisfaction through high-quality service. This role requires flexibility for travel and daily inspections, along with proficiency in multiple trades such as carpentry and drywall. Successful applicants will need to join the Carpenters Union Local 93. Compensation ranges from $20.87 to $34.77 per hour. The ideal candidate values teamwork and has a background in construction.

Benefits

Comprehensive benefits through Carpenters 93

Professional development opportunities

Inclusive work environment

Qualifications

• Several years’ experience in residential or commercial construction.
• Ability to read and write accurately in English.
• Valid driver’s license and regular access to a vehicle.

Responsibilities

• Fix deficiency items before occupancy inspections.
• Coordinate repairs with builders and homeowners.
• Ensure cleanliness before quality assurance checks.

Skills

Knowledge of multiple trades functions

Customer service orientation

Basic arithmetic skills

Flexibility for daily travel

Education

High school education or higher

Tools

Construction tools and equipment

Job description

Location: Ottawa, Ontario (on site, 5 days/week)
Company: Mattamy Homes Canada
Department: Construction Department, Ottawa Division
Employment Type: Full-Time, Unionized
Reports to: Builder

When it comes to forward-thinking homebuilding and thoughtfully planned communities, Canadians think of Mattamy Homes. That success is centred on a foundation of great people, because our team is solid as they come. At Mattamy, we are optimistic, hardworking and supportive. Together we learn and grow as we strive to create a positive impact in the homebuilding industry. Contributing to the Mattamy Way means being surrounded by caring people who encourage you to be exactly who you are. It means your opinion is invited and your contributions count. And it means a career filled with pride, knowing you’re part of an environmentally‑conscious, action‑oriented organization with big plans for the future. The opportunity to bring the future of living to homeowners based on what Canadians value is exciting – and we’re making it happen.

Learn more about what makes working at Mattamy special and our award‑winning culture.

What we offer

In accordance with the high standards and integrity of the Mattamy organization, as well as adherence to generally accepted building practices, the New Home Technician (handyperson) actively supports the Company Mission of The Best Homeowner Experience by performing required repairs to deficiency items prior to Homeowner possession. The New Home Technician strives to use efficient and high quality results, as well as a strong customer service orientation throughout every touch point with the home and the Homeowner.

Successful applicants will need to be a member of Carpenters Union Local 93 in good standing, or ready and able to become a member of Carpenters Union Local 93 to accept this role.

What you’ll do

Pre‑Occupancy responsibilities

• Fix and eliminate deficiency items before Certification of Completion and Pre‑Delivery Inspections, including preparation for occupancy inspection.
• Coordinate repair of deficiency items listed on Certificate of Completion and Possession, with Builder (and homeowner), before (and after) closing.
• Identify and assess construction deficiencies and perform repairs in a timely manner.
• Prepare homes for inspection by City for occupancy, insulation and framing.
• Perform drywall checkouts as required for each home.
• Ensure complete clean‑up of home, inside and outside, prior to QA and CCP.
• Perform visual inspection of exterior home to assess state of completion.
• Provide excellent customer service to colleagues, Trades and Homeowners.

Additional Responsibilities

• Providing a list of required materials and supplies to direct supervisor on weekly basis.
• Meet regularly with direct supervisor at designated times to discuss completed work and work to be assigned to trades.
• Review work orders on a proactive and daily basis.
• Develop a constructive and helpful working relationship with homeowners.
• Perform all duties in safe manner.
• Utilize technology in all aspects of work including BuildPro Systems, Microsoft Office (email), and Company issued cellphones.

What you bring

• Completion of High school education level or higher is preferred but not required.
• Basic arithmetic skills, for example, in taking measurements, is essential.
• Several years’ experience in residential/ commercial construction industry, or experience in the renovations / repairs business.
• Knowledge of and demonstrated proficiency in multiple trades functions such as carpentry, drywall, painting, etc. is a requirement, as is knowledge of various tools and equipment.
• Comfortable in the use of technology – smartphones, tablets or computers to record, review and communicate information.
• Must have the ability to read and write accurately in the English language.
• Flexible, with the willingness and ability to travel daily to assigned sites and to work at locations across the division.
• Must have a valid driver’s license, regular access to a vehicle and provide own tools.

Bonus points

• Bilingual
• Experience working at a residential homebuilder

Compensation

Successful applicants will be required to become a member of Carpenters Union in good standing. Compensation and benefits will be in accordance with the collective agreement, which includes a wage range of $20.87- $34.77 and benefits through Carpenters 93.

We encourage applicants who meet most of the role requirements to hit that submit button and apply! It’s okay if you don’t have 100% of the requirements. If you’re the right candidate, we’ll help you learn and grow.

Who we are

Mattamy Homes is the largest family‑owned homebuilder in North America, with 40‑plus years of history across Canada and the United States. Every year, Mattamy helps more than 8,000 families realize their dream of home ownership. In Canada, our communities stretch across the Greater Toronto Area as well as in Ottawa, Calgary and Edmonton.

Be yourself. We want it that way.

At Mattamy, we’re passionate about creating and promoting a diverse and inclusive environment where everyone can do their best work. Diversity and inclusion are important to the work we do to support our homebuyers, colleagues, and communities. From how we build our teams to cultivating our leaders, we’re on a journey toward a welcoming, barrier‑free culture for everyone.

Mattamy Homes Canada is committed to providing accommodation for people with disabilities. If you require accommodation through any aspects of the selection process, please notify us on your application and we will work with you to meet your needs.

Qualified applicants will be contacted directly by the Talent Acquisition team.