Mid-Market Implementation Specialist

Manulife; Quebec; Remote; CAD 81,000 - 97,000; Full time

Job summary

A leading financial services provider in Quebec is seeking candidates for a role that offers competitive salary and remote work flexibility. Responsibilities include ensuring smooth implementation processes, validating plan designs, and providing technical support to clients. Ideal candidates will possess strong analytical skills and a thorough understanding of Group Benefits. Bilingual candidates are preferred. A comprehensive benefits package is offered, emphasizing employee well-being and growth opportunities.

Benefits

Comprehensive benefits package

Opportunity for career advancement

Remote work flexibility

Qualifications

• In-depth knowledge of Group Benefits contract provisions and claims processing systems.
• Strong understanding of Group Life and Health concepts and terminology.
• Proficiency in financial reporting and risk analysis.
• Excellent written and oral communication skills.
• Proven analytical and problem-solving abilities.

Responsibilities

• Act as a dedicated contact during the implementation process.
• Validate plan designs for compatibility with technology and processes.
• Assess and determine appropriate risk evaluations.
• Provide technical support regarding product offerings.
• Collaborate with internal partners to resolve client inquiries.

Skills

Knowledge of Group Benefits contract provisions

Understanding of Group Life and Health concepts

Proficiency in financial reporting

Excellent communication skills

Analytical abilities

Job description

Employer Industry: Financial Services

Why consider this job opportunity:

• Salary up to $96,125 CAD
• Opportunity for career advancement and growth within the organization
• Remote work flexibility allowing for a better work-life balance
• Comprehensive benefits package, including health, dental, mental health, and retirement savings plans
• Supportive and inclusive work environment that values employee well‑being
• Chance to work with a leading international financial services provider

What to Expect (Job Responsibilities):

• Act as a dedicated contact during the implementation process, ensuring clear communications with Plan Sponsors and Advisors
• Validate that sold plan designs are compatible with the technology and processes used in Group business
• Assess and determine appropriate non‑standard risk evaluations
• Provide technical support and analysis regarding product offerings and pricing arrangements
• Collaborate with internal partners to resolve client inquiries and issues effectively

What is Required (Qualifications):

• In‑depth knowledge of Group Benefits contract provisions and claims processing systems
• Strong understanding of Group Life and Health concepts and terminology
• Proficiency in financial reporting and risk analysis
• Excellent written and oral communication skills
• Proven analytical and problem‑solving abilities

How to Stand Out (Preferred Qualifications):

• Bilingualism in English and French is a strong asset
• Extensive knowledge of the employer's systems
• Strong mathematical aptitude
• Experience managing multiple tasks and deadlines in a fast‑paced environment
• Ability to build relationships and influence decision‑making effectively