Microsoft 365 Specialist

BC College of Nurses and Midwives; Vancouver; Hybrid; CAD 83,000 - 89,000; Full time

Job summary

A health professions regulator in British Columbia is seeking a Microsoft 365 Specialist to lead the rollout of Microsoft 365 features in a hybrid work environment. You will manage user accounts, optimize performance, and collaborate with cross-functional teams. Ideal candidates will have a Bachelor's degree in Information Technology and 3 to 5 years of relevant experience. The position offers competitive compensation, a generous benefits package, and opportunities for professional development.

Benefits

100% employer-paid health and dental benefits

Contributions to BC’s Municipal Pension Plan

Fitness allowance

Flexible work environment

Qualifications

• 3 to 5 years of experience with Microsoft 365 administration, configuration, and change management.
• Strong understanding of Microsoft 365 applications integration.
• Experience in creating release roadmaps and managing communications.

Responsibilities

• Lead planning of Microsoft 365 features rollouts aligned with digital transformation goals.
• Monitor and optimize Microsoft 365 performance and resolve technical issues.
• Draft and distribute release notes and communications to inform users.

Skills

Microsoft 365 administration

Project management

Interpersonal skills

Education

Bachelor's degree in Information Technology

Tools

Microsoft Teams

Microsoft SharePoint

Microsoft OneDrive

IT Service Management (ITSM) tools

Job description

Overview

Join to apply for the Microsoft 365 Specialist role at BC College of Nurses and Midwives.

Job Details: Status: Regular, Full-Time | Work Location: Hybrid, Vancouver B.C. (a minimum of 2 days in office)

Who We Are

The British Columbia College of Nurses & Midwives (“BCCNM”) is the college empowered under the Health Professions Act to regulate the practice of all licensed practical nurses, nurse practitioners, registered midwives, registered nurses, and registered psychiatric nurses in British Columbia. Regulation helps to protect the public by ensuring that professional care or service received by the public is competent, ethical, and meets the standards that society views as acceptable.

As western Canada’s largest health profession regulator, we believe a diverse and inclusive team enriches our efforts to protect the public. We welcome applications from all who reflect the communities we serve and especially encourage Indigenous Peoples and members of equity-seeking groups to apply. We believe diverse perspectives and experiences bring both innovation and better outcomes to the work we do and the decisions we make.

BCCNM’s commitment to Indigenous Specific Anti-Racism

BCCNM is committed to working with Indigenous Peoples and health system partners to support Indigenous-specific anti-racist practices in the health system. As the largest health regulator in Western Canada, BCCNM has the opportunity to influence the health professionals we regulate, as well as the broader health-care system, to break the cycle of racism, and improve health outcomes for Indigenous Peoples. BCCNM has pledged to become culturally safe and anti-racist, and to support the health professionals we regulate to do the same.

What We Offer You

We provide rewarding work that challenges you in a collaborative, team-based environment. You will be treated in a respectful and professional manner as part of a passionate team contributing to our mandate of protecting the public. The expected starting base salary for this position is $83,528 - $88,336 annually, with progression through a wider salary range over time as you develop job knowledge, skills and competencies. In addition to base salary, the college offers a generous vacation and extended benefits package, 100% employer-paid health and dental benefits, and contributions to BC’s Municipal Pension Plan. We support professional development, cover relevant memberships, provide an employee assistance program, fitness allowance, and flexible hybrid work. The role is located in Vancouver with remote work up to 3 days per week. Office holidays include 11 statutory holidays in B.C., Easter Monday, and Boxing Day.

What You’ll Be Doing

Under the direction of the Director, IT and guidance from the IT Architect and Infrastructure Team Lead, lead the planning and prioritization of Microsoft 365 features rollouts across the organization, ensuring alignment with digital transformation goals and operational priorities.

Key Responsibilities Include

• Administer and configure Microsoft 365 environments, including Teams, SharePoint, OneDrive, Outlook, and Power Platform.
• Manage user accounts, licenses, permissions, and security settings within Microsoft 365.
• Monitor and optimize Microsoft 365 performance, ensuring reliability and scalability. Troubleshoot and resolve technical issues related to Microsoft 365 applications and services.
• Develop and maintain a structured release cadence for Microsoft 365 features, categorized into Wave Releases (low-impact, phased rollouts), General Adoption Releases (org-wide deployments with training and adoption tracking), and high-impact releases managed as structured projects with partner engagement.
• Coordinate end-to-end release processes with IT Architect and Infrastructure Team Lead in collaboration with IT teams, including planning, testing, deployment, and post-release support.
• Work with cross-functional teams to ensure smooth deployment of Microsoft 365 updates, minimizing disruption to business operations; facilitate workshops and meetings to gather feedback and align on release plans.
• Draft and distribute release notes and other communications to inform users of new features, changes, and benefits in coordination with Communications.
• Collaborate with the change management team to drive user awareness and adoption of new Microsoft 365 features; monitor and track success of releases and user satisfaction.
• Create self-service materials such as quick videos, FAQs, and user guides to support Wave Releases.
• Organize kick-off sessions, demos, and training programs for General Adoption Releases with enabling teams.
• Engage internal partners through workshops, executive sponsorship, and tailored roadmaps for Business Process Impacting Changes.
• Demonstrates a commitment to ongoing learning related to Indigenous cultural safety and humility and supporting organizational actions towards addressing Indigenous-specific racism in BC’s health care system.

Your education & skills

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
• 3 to 5 years of experience with Microsoft 365 (administration, configuration, feature rollouts, and change management); strong understanding of Microsoft 365 applications (Teams, SharePoint, OneDrive, Outlook, Power Platform) and their enterprise integration.
• Experience in creating release roadmaps, coordinating with cross-functional teams, and managing partner communications.
• Certification in Microsoft 365 (e.g., Microsoft 365 Certified: Enterprise Administrator Expert) is an asset.
• Experience with IT Service Management (ITSM) tools such as SysAid.
• Excellent project management and organizational skills with the ability to manage multiple releases simultaneously.
• Proficiency in creating clear, concise, user-friendly documentation, training materials, and release notes.
• Knowledge of change management principles and practices.
• Excellent problem solving and analytical thinking skills with the ability to assess business impact and prioritize releases accordingly.
• Excellent interpersonal and communication skills. Ability to establish, build and maintain collaborative relationships internally and externally.
• Strong ability to work independently and collaboratively as a team.
• Customer-centric mindset with a high level of service.
• willingness to work outside regular hours to maintain/upgrade systems and respond to incidents as needed.
• Knowledge of Indigenous knowledge and anti-racism in health care is an asset.

How To Apply

If you are interested in this position, please apply online by 11:59 pm on June 13, 2025. This opportunity will remain posted until filled; priority consideration will be given to those who apply by the deadline. To apply and see a full list of opportunities or learn about working at BCCNM, please visit our Careers page.

Collection Notice

BCCNM collects personal information to create your online account and to recruit, evaluate, and select employees. The legal authority for collecting this information is under section 26 of the British Columbia Freedom of Information and Protection of Privacy Act. For questions, contact [e-mail].

Please note : BCCNM no longer requires vaccination attestations related to COVID-19.

In the event of a Public Health Order, the College will comply with directives to ensure safety and the public interest.