Medical Office Assistant (MOA)

The Reproductive Care Center; Mississauga; On-site; CAD 30,000 - 60,000; Full time

Job summary

A healthcare facility in Mississauga is seeking a detail-oriented Medical Office Assistant to support physician clinics and provide administrative assistance. This role requires adaptability across various clinic roles and strong communication skills to ensure efficient patient interactions and documentation. The position offers a full-time permanent opportunity with important benefits.

Benefits

Dental care

Employee assistance program

Life insurance

On-site parking

Qualifications

• Experience in administrative roles within a medical setting is preferred.
• Strong organizational abilities and attention to detail.
• Excellent communication skills to handle patient interactions.

Responsibilities

• Assist with running physician clinics ensuring patient flow.
• Provide support for the Urologist's monthly clinic.
• Manage patient communication, including calls and emails.
• Handle scheduling and documentation related to patient care.

Skills

Detail-oriented

Adaptability

Communication skills

Job description

Overview

We are seeking a detail-oriented and adaptable Medical Office Assistant (MOA) to join our team. This role will assist in running physician clinics, provide administrative support, and act as a secondary MOA. Additionally, this position includes supporting our Urologist, who typically holds clinic once a month. Flexibility to float across various clinic roles for comprehensive administrative coverage is required.

Responsibilities

• Clinic Support: Assist with running physician clinics, ensuring efficiency in patient flow and administrative tasks.
• Urologist Clinic: Provide specific support for our Urologist's monthly clinic, including scheduling, patient prep, and follow-up coordination.
• Patient Communication: Handle patient calls and respond to emails promptly, addressing inquiries with professionalism and empathy.
• Scheduling: Manage patient appointment bookings and handle rescheduling as necessary.
• Documentation: Prepare and update charts, ensuring completeness and organization.
• MRP Liaison: Maintain communication with the Most Responsible Physician (MRP) to convey critical information and updates.
• Clinic Coverage: Float between roles within the clinic, providing administrative support to cover absences and high-demand periods.
• Weekend Saturday coverage may be required.

Job Details

Job Types: Full-time, Permanent

Pay: From $22.00 per year

Benefits

• Dental care
• Employee assistance program
• Life insurance
• On-site parking

Work Location: In person