medical office assistant

Government of Canada - Western; Calgary; On-site; CAD 35,000 - 45,000; Full time

Job summary

A governmental organization is hiring for an administrative support role in Calgary, Alberta. The position involves scheduling appointments, providing customer service, and maintaining records. Candidates should have a secondary school diploma and 7 months of experience. Strong oral and written communication skills are essential. This role requires physical presence at the workplace, offering no remote work options.

Qualifications

• 7 months to less than 1 year of experience required.
• Must complete work at the physical location.

Responsibilities

• Schedule and confirm appointments.
• Provide customer service.
• Order supplies and maintain inventory.
• Complete insurance and claim forms.

Skills

Efficient interpersonal skills

Excellent oral communication

Excellent written communication

Flexibility

Organized

Reliability

Team player

Client focus

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages: English

Education: Secondary (high) school graduation certificate

Experience: 7 months to less than 1 year

On site: Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Schedule and confirm appointments
• Receive and issue payments
• Answer telephone and relay telephone calls and messages
• Provide customer service
• Order supplies and maintain inventory
• Maintain filing system
• Interview patients to obtain case histories
• Determine and establish office procedures and routines
• Complete insurance and other claim forms
• Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review
• Initiate and maintain confidential medical files and records
• Prepare draft agendas for meetings and take, transcribe and distribute minutes
• Coordinate the flow of information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Attention to detail

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Client focus