Medical Office Administrator

Dr. Ramanna's OBGYN; Hamilton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A healthcare facility is seeking a Medical Office Administrator to manage the administrative tasks crucial for patient care and smooth operation. Responsibilities include greeting patients, scheduling appointments, processing medical billing, and maintaining electronic health records. The ideal candidate will possess strong organizational and communication skills, have knowledge of medical office procedures, and be customer service-oriented. This full-time position offers a starting rate of $22.00 per hour, with 35 hours expected per week.

Qualifications

• High school diploma or equivalent (Office administration courses/ Diploma preferred).
• Certification in medical office administration or related field is a plus.
• Proficiency in medical software and EMR systems.
• Strong knowledge of medical terminology, billing, and insurance procedures.
• Excellent communication and interpersonal skills.
• Exceptional organizational and multitasking abilities.
• Attention to detail and ability to maintain patient confidentiality.
• Knowledge of healthcare regulations, including HIPAA.
• Customer service-oriented approach.
• Prior experience in a medical office or healthcare setting is preferred.

Responsibilities

• Greet patients, answer inquiries, and provide a welcoming environment.
• Register new patients, collect necessary information, and update patient records.
• Schedule patient appointments, follow-ups, and tests.
• Maintain and update patient electronic health records (EHR).
• Process medical billing and insurance claims.
• Assist healthcare providers in managing administrative tasks.
• Coordinate referrals, prescription refills, and medical records transfers.
• Handle incoming and outgoing calls, and email correspondence.
• Maintain and order office and medical supplies.
• Manage inventory and oversee equipment maintenance.

Skills

Excellent communication skills

Organizational skills

Customer service-oriented

Attention to detail

Education

High school diploma or equivalent

Certification in medical office administration

Tools

Medical software

EMR systems

Job description

Job Overview

A Medical Office Administrator at the OB/GYN office plays a crucial role in the smooth and efficient operation of a healthcare facility. They are responsible for managing the administrative aspects of the medical office, ensuring that patients receive the best care possible, and supporting healthcare professionals in their daily tasks. This role requires excellent organizational skills, interpersonal communication, and a strong understanding of medical office procedures.

Key Responsibilities

• Greet patients, answer inquiries, and provide a welcoming environment.
• Register new patients, collect necessary information, and update existing patient records.
• Schedule patient appointments, follow-ups, and tests, ensuring optimal time management.
• Maintain and update patient electronic health records (EHR) while adhering to privacy regulations (HIPAA).
• Process medical billing, insurance claims, and coordinate with billing departments or third-party payers.
• Assist healthcare providers and staff in managing administrative tasks, such as preparing patient charts, ordering supplies, and maintaining a clean and organized workspace.
• Coordinate referrals, prescription refills, and medical records transfers as needed.
• Communicate with patients to confirm appointments, relay test results, and provide follow-up instructions.
• Handle incoming and outgoing calls, as well as email correspondence in a professional and courteous manner..
• Maintain and order office and medical supplies, ensuring adequate stock levels.
• Manage inventory, track expiration dates, and oversee equipment maintenance.

Hours

Monday-Friday 8am-4pm

Hourly Rate

$22

Qualifications

• High school diploma or equivalent (Office administration courses/ Diploma are preferred).
• Certification in medical office administration or related field is a plus.
• Proficiency in medical software and EMR systems.
• Strong knowledge of medical terminology, billing, and insurance procedures.
• Excellent communication and interpersonal skills.
• Exceptional organizational and multitasking abilities.
• Attention to detail and ability to maintain patient confidentiality.
• Knowledge of healthcare regulations, including HIPAA.
• Customer service-oriented approach.
• Prior experience in a medical office or healthcare setting is preferred.

Job Type

Full-time

Pay

From $22.00 per hour

Expected Hours

35 per week

Work Location

In person

Application deadline

2025-12-08