Manager, Transit Support Services

Regional District of Nanaimo; Nanaimo; On-site; CAD 123,000 - 142,000; Full time

Job summary

A regional government organization is seeking a permanent full-time Manager, Transit Support Services. This role requires at least six years of senior level experience in transportation or transit services, including supervisory experience. The successful candidate will lead dispatch, fleet maintenance, and road support teams, ensuring efficient transit operations. A comprehensive benefits package is offered including pension contributions and flex days.

Benefits

Competitive benefits package

Matching contributions to the Municipal Pension Plan

Access to flex days program

Qualifications

• At least six years of senior level experience in a local or regional government setting.
• Minimum of three years in a supervisory capacity.
• Proven leadership skills in managing teams.

Responsibilities

• Lead and oversee key operational functions for transit services.
• Supervise Transit Dispatchers, Chief Mechanic, and Road Support Agents.
• Ensure safe, efficient, and reliable transit operations.

Skills

Leadership in complex environments

Transportation planning

Team management

Public administration

Education

Degree in transportation planning, business administration, or related field

Tools

Class 5 BC Driver’s License

Job description

About the Role

The Regional District of Nanaimo is seeking a permanent full-time Manager, Transit Support Services with the Transportation Services department.

Reporting to the Senior Manager of Transportation Services, the Manager, Transit Support Services is responsible for leading and overseeing key operational functions that support the delivery of transit services across the Regional District of Nanaimo. This role provides strategic and day-to-day leadership to the dispatch, fleet maintenance, and road support teams, ensuring transit operations are safe, efficient, and reliable. Working collaboratively with the broader transit management team, the Manager plays a vital role in shaping the future of transit services through planning and coordination initiatives.

The position directly supervises the Transit Dispatchers (Custom and Conventional), Chief Mechanic, SmartBus Technologies Coordinator, and Road Support Agents to ensure seamless service delivery across all transit streams.

Qualifications

The ideal candidate will hold a degree in transportation planning, business administration, or a related field (such as urban planning, civil engineering, or public administration), along with at least six years of senior level experience in a local or regional government setting, preferably within transit or transportation, including a minimum of three years in a supervisory capacity. They will bring proven leadership skills in managing teams within complex, unionized, and multi-partner environments. A valid Class 5 BC Driver’s License is required, and the candidate must either possess or be willing to obtain a Designated Inspection Facility Operator certificate. An equivalent combination of education and experience may also be considered.

Position Details

This is a permanent full-time exempt position offering 35 hours per week with a salary range of $123,506 to $141,726. This position offers a competitive benefits package including matching contributions to the Municipal Pension Plan and access to the RDN’s flex days program.

To apply for this position, email your cover letter and resume to [e-mail]. Please quote 2025-1127 in the subject line of your email to ensure proper processing.

Applications will be accepted until 4:00 pm on October 1, 2025.

To view the full posting, visit rdn.bc.ca/employment