Manager, Specialized Lending Real Estate

Manulife; Toronto; Hybrid; CAD 80,000 - 146,000; Full time

Job summary

A leading international financial services provider in Toronto is seeking a Manager for Specialized Lending Real Estate. This role involves overseeing the bank’s Commercial Real Estate and Multi-unit Residential mortgage portfolio while ensuring compliance with credit risk guidelines. Essential responsibilities include acquiring new mortgages, managing account performance, and supporting relationship development. The ideal candidate has over 5 years of experience in underwriting and commercial real estate account management. A hybrid work arrangement is available, offering competitive salary and comprehensive benefits.

Benefits

Health and dental benefits

Mental health benefits

Retirement savings plans

Generous paid time off program

Qualifications

• 5+ years’ experience underwriting and managing Multi-Unit Residential mortgages with a solid understanding of CMHC requirements.
• 5+ years’ experience in commercial real estate account management.
• Thorough understanding of the financial services industry.

Responsibilities

• Perform annual surveillance on all MUR mortgage files.
• Review origination documents for mortgages.
• Provide credit underwriting support for other commercial loan programs.
• Liaise with mortgage origination partners.

Skills

Underwriting Multi-Unit Residential mortgages

Commercial real estate account management

Strong communication skills

Managerial and leadership skills

Education

Bachelor’s degree in Business, Commerce, Economics, or Finance

Job description

The Manager, Specialized Lending Real Estate, reporting to the Director of Specialized Lending Real Estate, will oversee the stewardship of the bank’s Commercial Real Estate and Multi-unit Residential (MUR) mortgage portfolio. This role ensures compliance with delegated lending limits and the company’s credit risk appetite while managing account performance and mitigating risk. The successful candidate will lead acquisition and credit review of new MUR mortgages, support relationship development to diversify origination, and collaborate with the securitization desk for accurate onboarding. This opportunity offers a chance to influence portfolio quality and contribute to a strong risk-based culture within the organization.

Position Responsibilities

• Perform annual surveillance on all MUR mortgage files to assess debt service capacity and borrower compliance.
• Review origination documents and approve or recommend approval of mortgages within policy limits and risk appetite.
• Assess, recommend, and secure approvals for amendments to existing MUR mortgage terms and conditions.
• Provide credit underwriting support for other commercial loan programs during non-peak periods.
• Liaise with mortgage origination partners and coordinate purchase amounts with the treasury team.
• Review, recommend or update credit policy and administrative procedures related to MUR mortgages.
• Recommend policy limits to senior management and the board as appropriate.
• Perform hand-off of purchased mortgages to the securitization desk for Canada Mortgage Bonds (CMB) program.
• Ensure procedure documents related to origination and servicing of MUR mortgages are complete and current.
• Assist in developing relationships with Manufacturers Life Insurance Company and other partners to diversify supply.
• Provide reporting to management and the board on program activity and policy limits.
• Support CMHC and auditors regarding compliance and approvals under delegated lending authorities.

Required Qualifications

• Bachelor’s degree in Business, Commerce, Economics, or Finance.
• Minimum 5+ years’ experience underwriting and managing insured Multi-Unit Residential mortgages with solid understanding of CMHC requirements.
• 5+ years’ experience in commercial real estate account management.
• Thorough understanding of the financial services industry.
• Demonstrated managerial and leadership skills.
• Strong communication skills and ability to work independently in a fast-paced environment.

Preferred Qualifications

• Bilingualism (English and French) is an asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec
• Proven ability to foster positive outcomes in adverse credit situations.
• Experience collaborating across teams to strengthen risk-based culture.
• Ability to multi-task and prioritize effectively.
• Highest level of professionalism and sense of urgency.

When you join our team

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Referenced Salary Location

Waterloo, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$80,700.00 CAD - $145,260.00 CAD

If you are applying for this role outside of the primary location, please contact [e-mail] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [e-mail] for more information about U.S.-specific paid time off provisions.