Manager, Central Warehouse Operations

Bison Transport Inc.; Winnipeg; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading transportation company in Winnipeg is seeking a Manager, Central Warehouse Operations. This role involves overseeing warehouse safety, productivity, and efficiency, while leading a team to meet KPIs. The ideal candidate has at least 5 years of leadership experience in warehouse operations and a strong track record in LTL. The company offers a supportive work environment and opportunities for personal development.

Benefits

Coaching and training opportunities

Healthy work-life balance

Wellness Program

Qualifications

• 5 years Warehouse/Dock leadership experience.
• Minimum 2 years LTL experience.
• Proven ability to lead and mentor a team.

Responsibilities

• Lead the activities of dock leads and operations staff.
• Evaluate inbound and outbound freight.
• Consult on escalated customer issues.

Skills

Warehouse/Dock leadership experience

LTL experience

Communication skills

Analytical thinking

Time-management skills

Customer service skills

Job description

As the Manager, Central Warehouse Operations you are responsible for the overall safety, productivity, and efficiency of warehouse operations including transload, less-than-truckload (LTL) consolidations and warehousing. The Manager will achieve results through their team of Warehouse and LTL team members by providing hands on leadership support and direction. They will be responsible for a variety of KPIs including Operator Utilization, Level of Service (LOS) monitoring, compliance, inventory accuracy and month end invoicing. The successful candidate will thrive in a fast-paced, dynamic environment and have demonstrated leadership capabilities.

Key responsibilities include:

• Leading, supporting and facilitating the activities of dock leads, administration and other operations staff to meet key performance indicators and overall objectives.
• Regularly evaluating inbound and outbound freight including volumes and weights.
• Understanding the customers’ needs and working with the Warehouse and support staff to ensure targets are met.
• Consulting on escalated customer issues to bring them to resolution and regularly reviewing problems that arise.
• Reviewing inventory and operator activity including dock door management, dock audits, capacity availability, etc.
• Providing weekly review of KPIs with Network Manager and Dock leadership.
• Understanding the costing and profitability of each customer to ensure LOS goals are met.
• Other administration such as PO creation, staff scheduling, month end billing and budgeting.
• Other duties as assigned.

Our Ideal Candidate will possess:

• 5 years Warehouse/Dock leadership experience
• Minimum 2 years LTL experience
• Proven ability to lead and mentor a team
• Ability to demonstrate success using strong communication and interpersonal skills
• Sound analytical and critical thinking skills
• A proven ability to achieve high results
• Proven time-management skills
• Strong customer service and relationship-building skills
• The ability to thrive in a fast-paced, deadline-oriented environment
• Project management skills considered an asset

This job is classified under NOC Code: 70020

Why Bison:

• Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
• Dispersed work environments that promote a healthy work-life balance
• Meaningful and impactful work and projects with an essential service provider
• Join our engaging Wellness Program & extracurricular sports teams

About Bison:

• Celebrating over 50 years in Business
• Active in giving back through Corporate Social Responsibility and Charitable Giving
• Committed to environmental sustainability

Bison Transport is committed to Diversity and Inclusion in the Workplace.