Logistics Coordinator

DelGate Logistics; Vancouver; On-site; CAD 50,000 - 70,000; Full time

Job summary

A fast-growing Canadian logistics company is seeking a Logistics Coordinator for its Vancouver office. The ideal candidate will have 2+ years of experience in logistics and be skilled in planning shipments and providing excellent customer service. Responsibilities include coordinating shipments, managing carrier communications, and collaborating with warehouse teams to ensure efficiency.

Qualifications

• 2+ years of experience in logistics, dispatching, or supply chain operations.
• Strong knowledge of domestic freight (LTL / FTL) and warehousing.
• Excellent communication and customer service skills.

Responsibilities

• Plan and coordinate daily shipments including LTL, FTL, and home delivery services.
• Act as the primary point of contact for customers regarding orders.
• Manage communications with carriers and drivers.

Skills

Logistics and dispatching experience

Domestic freight knowledge (LTL / FTL)

Communication skills

Customer service skills

Organizational skills

Problem-solving skills

Tools

WMS

TMS

Excel

Google Sheets

Job description

Overview

DelGate Logistics is a fast-growing Canadian 3PL company with mega warehouses in Vancouver and Ontario, as well as cross-docking facilities nationwide. We specialize in big and bulky e-commerce fulfillment, warehousing, and nationwide white-glove delivery services. Our warehouses are fully equipped with advanced WMS and top-tier technology, enabling seamless EDI integration and real-time tracking.

We're expanding rapidly and looking for a

Logistics Coordinator

to join our Vancouver office. This role is perfect for someone who thrives in a fast-paced environment, enjoys solving problems, and is passionate about delivering an Amazon-level logistics experience to customers.

Position Overview

As a Logistics Coordinator, you\'ll play a key role in planning and overseeing daily operations, ensuring shipments are executed on time and with precision. You\'ll work closely with our warehouse, dispatch, carrier partners, and customer support teams to keep everything moving smoothly.

Responsibilities

• Plan and coordinate daily shipments, including LTL, FTL, transloading, and home delivery services.
• Act as the primary point of contact for customers regarding orders, delivery status, and escalations.
• Manage carrier and driver communications to ensure on-time performance.
• Use our WMS / TMS systems to track, update, and resolve shipment orders in real time.
• Monitor service performance, identify bottlenecks, and escalate issues proactively.
• Support billing, invoicing, and documentation for shipments.
• Collaborate with the Vancouver warehouse team to align receiving, order processing, and outbound schedules.
• Contribute to continuous improvement projects to optimize costs and efficiency.

Qualifications

• 2+ years of experience in logistics, dispatching, or supply chain operations (3PL experience is an asset).
• Strong knowledge of domestic freight (LTL / FTL), warehousing, and home delivery processes.
• Comfortable using logistics platforms, WMS, and Excel / Google Sheets.
• Excellent communication and customer service skills.
• Highly organized with the ability to handle multiple priorities.
• Problem-solver who thrives under pressure.