Lift Experience Team Member

Whistler Blackcomb; Whistler; Hybrid; CAD 30,000 - 60,000; Full time

Job summary

A leading mountain resort company in British Columbia seeks a Lift Experience Team Member. This role includes welcoming guests, ensuring their safety on lifts, and effectively operating Gondolas and Carpets. Candidates should be at least 18 years old, physically capable, and able to work in varying weather conditions. Full training is provided, and the position offers competitive pay and various employee benefits, including free ski passes and health insurance for full-time roles.

Benefits

Free ski passes

Employee discounts on lodging and food

Health Insurance options

Excellent training and development programs

Qualifications

• Must communicate fluently in English.
• Ability to work outdoors under various weather conditions.
• No experience required; training provided.

Responsibilities

• Operate lifts and facilitate guest boarding.
• Maintain safety and assist guests during loading/unloading.
• Collaborate with teams for safe lift operations.

Skills

Fluent in English

Ability to work outdoors

Quick decision-making

Guest service

Physical capability to assist guests

Job description

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service – our leading training and development experience, and wellness benefits to fuel your success.

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• RSP Options (after 12 months or 2000 cumulative hours of service)
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary

As a Lift Experience Team Member, you'll be at the heart of the mountain experience – welcoming guests, ensuring their safety, and helping them access world‑class terrain with ease and enthusiasm.

Whether you're scanning tickets or operating lifts, you'll play a key role in delivering exceptional service and maintaining the integrity of our products. In the lift maze, you'll greet guests with a smile and validate their access. As a Lift Operator, you'll safely operate multi‑million‑dollar machinery while ensuring smooth and efficient travel for guests and teammates alike.

Job Specifications

• Starting Wage: $20.00/hr
• Employment Type: Winter Seasonal 2025/2026
• Shift Type: Full Time hours available
• Minimum Age: At least 18 years of age
• Housing Availability: Yes

Job Responsibilities

• Positions available include Scanners and Operators for both valley and learning area locations. You will be mainly Scanning or Operating Gondolas and Carpets
• Provide exceptional guest service by offering helpful information and assistance with a friendly attitude
• Validate lift tickets to ensure each guest has a valid product before boarding
• Collaborate with other teams to manage lift lines safely and load lifts efficiently
• Maintain and secure departmental equipment such as scanning devices
• Promptly elevate any issues to leadership, including safety concerns or ticketing problems
• Monitor passenger safety continuously while offering guidance during the loading and unloading on the Gondolas and Carpets
• Report any repair or maintenance needs to the alpine office dispatch proactively
• Partner with the Lift Maintenance team to understand proper operation procedures for Gondolas and Carpets in your zone
• Follow emergency protocols when necessary, including contacting Patrol
• Adhere to all company and departmental policies and procedures
• Keep lift shacks and work areas clean and safe; remove trash as needed
• Perform other duties as assigned

Job Requirements

• Must be able to communicate fluently in English
• Ability to work outdoors in all types of inclement weather, standing and moving for entire shift on potentially slippery or uneven surfaces.
• May need to provide some of their own gear
• Adherence to safety standards and procedures. Be Safe is our number one value!
• No experience is necessary, we train all lift operators (including returnees)
• Must be able to make quick decisions/use considerable judgment regarding safety as well as multitask and anticipate issues
• Must be physically capable of assisting guests while loading lifts; may lift up to 40 lbs
• Must be able to work weekends and holidays as needed
• Must be able to handle high guest volumes in a professional manner
• Must be willing to perform alternate functions from time to time, both within and outside ofthe assigned area, particularly during peak periods such as holiday weekends

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 511373

Reference Date: 09/04/2025

Job Code Function: Lift Operations