Lead Game Manager - Battlefield

Electronic Arts; Vancouver; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading entertainment company seeks a Lead Game Manager to oversee the live operations for the Battlefield franchise. This position involves managing a team, coordinating updates, and enhancing player engagement through effective strategies. Ideal candidates will have extensive experience in release management, strong analytical skills, and a deep understanding of player behavior in FPS games. This hybrid position based in Vancouver offers competitive benefits and opportunities for growth.

Benefits

Paid time off

Sick time

Medical/dental/vision insurance

Life and disability insurance

Retirement plan

Paid parental leave

Qualifications

• 5+ years of experience in release management or live operations.
• Experience on console/PC environments is a plus.
• Strong analytical skills to interpret data and drive decisions.

Responsibilities

• Lead a team of Game Managers for timely updates.
• Own live service setups using internal tools.
• Collaborate with global development teams for game implementations.

Skills

Release management

Live operations experience

Analytical skills

Excellent communication

Attention to detail

Passion for FPS games

Tools

JIRA

Agile/SCRUM

Job description

• Country: United States of America

Role ID: 212212

Worker Type: Regular Employee

Studio/Department

Work Model: Hybrid

Description & Requirements

Electronic Arts creates next‑level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Battlefield is a storied franchise renowned for uncompromising combat gameplay for over two decades. 100 million players and 5 billion hours played later, the Battlefield team is looking to define the future of the first‑person shooter. Comprised of 4 world‑class studios across Criterion, DICE, Motive and Ripple Effect – all powered by the Battlefield Central Technology (BCT) team – what's forming on the horizon is a connected Battlefield universe filled with immersive experiences built on our unique DNA.

At Ripple Effect, we are a studio where you can do the best work of your career. Above all, we're driven by quality — in the games we create, and in the studio we've built.

Our values: We believe every day our work should be better than it was the day before. We iterate, innovate, and support our devs as they grow in their crafts and push one another toward mastery. We believe in operating with integrity, and creating a diverse team where everyone's ideas are heard.

With studios located in Los Angeles and Vancouver, Ripple Effect has been dedicated to the Battlefield franchise since our founding as DICE LA in 2013.

We're all‑in on the future and our most ambitious Battlefield yet. Want to be part of something special? Read on.

The Role: We are looking for a Lead Game Manager to lead collaboration on and help manage the day‑to‑day live operations for the Battlefield franchise. This role will specialize in leading the team that will set up and maintain all of our live service content, from engagement events, monetization systems, messaging, and more. You will collaborate across Product Management, Production, Engineering, Online, Ops, and QA to coordinate and deliver exciting seasonal content to our players. Join us as we continue to build the most engaging experience for our players!

Responsibilities

• Lead a team of Game Managers to make sure updates to the live game are done on time and with quality.
• Own live service setups utilizing internal tools for our project, including engagement setups, like implementation of mixes, modes, rewards, and assets.
• Collaborate with our global development team to ensure effective game setup and implementation, which includes teammates in Europe.
• Collaboratively build and execute live operations strategy to maximize player engagement, retention, and monetization.
• Manage the planning, tasking, and execution of live game content with partners in Art, Design, and other key cross‑functional partners.
• Develop operational plans and processes, and maintain operational documentation for new and existing features and strategies.
• Analyze key performance indicators (KPIs) and surface insights to the team to shape strategies to improve overall player experience.
• Generate reports and provide actionable insights to the game team for ongoing improvements.
• Propose and advocate for tool, feature, and process improvements to improve efficiency and in‑game results.
• Monitor and report on competitor and industry trends in support of providing the team with strategic insights that contribute to product strategy.

Qualifications

• 5+ years of release management and/or live operations experience.
• Experience on a console/PC environment is a plus.
• Can understand and excel with development/technical software environments.
• Exceptional business judgment with a strategic and analytical attitude.
• Excellent written and verbal communication skills.
• Familiarity with JIRA and Agile/SCRUM‑style development.
• Strong attention to detail and motivation to pursue executional excellence.
• Experience communicating both creative and technical feedback to diverse groups.
• Strong analytical skills with the ability to interpret data and make data‑driven decisions.
• Passion for FPS games and a deep understanding of player behavior.

Pay Transparency - North America

COMPENSATION AND BENEFITS

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

PAY RANGES

In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees. Certain roles may also be eligible for bonus and equity.

Pay is just one part of the overall compensation at EA.

For British Columbia, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top‑up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full‑time employees. Certain roles may also be eligible for bonus and equity.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well‑being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.