Junior Change Manager

Citco GSGS; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A global leader in financial services is seeking an experienced Change Management Analyst to support organizational transformation initiatives in Toronto. The role requires 2-4 years of experience in change management and business analysis, along with proficiency in methodologies like PROSCI. Responsibilities include developing change management strategies, conducting impact assessments, and supporting training programs. This position offers flexible working arrangements and comprehensive benefits.

Benefits

Flexible working arrangements

Training and education support

Diversity and inclusivity initiatives

Qualifications

• 2-4 years of experience in change management or business analysis.
• Experience with change management methodologies like PROSCI, ADKAR.
• Strong analytical and problem-solving abilities.

Responsibilities

• Develop and implement change management strategies and plans.
• Conduct impact assessments and stakeholder analyses.
• Support the delivery of change management communications.

Skills

Change management methodologies

Business analysis

Communication skills

Problem-solving

Microsoft Office suite

Education

Bachelor’s degree in business or IT

Tools

Change Management certification (PROSCI, CCMP)

Job description

About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.

For more information about Citco, please visitwww.citco.com

About the Team and Business Line:

We are seeking an experienced Change Management Analyst with a business analysis background and change management knowledge to support organizational transformation initiatives and drive successful change adoption across the organization. This role requires a combination of change management expertise and business analysis skills to effectively support organizational transformation initiatives while ensuring successful adoption of changes across the enterprise.

Qualifications

About You:

• 2-4 years of experience in change management and/or business analysis
• Bachelor’s degree in business, IT, or related field
• Experience with change management methodologies (e.g., PROSCI, ADKAR)
• Strong business analysis skills and experience
• Excellent communication and presentation skills
• Experience creating training materials and facilitating sessions
• Proficiency in Microsoft Office suite
• Strong analytical and problem-solving abilities

Preferred Qualifications:

• Change Management certification (PROSCI, CCMP)
• Experience with project management methodologies
• Knowledge of process improvement techniques
• Experience in financial services industry

Skills & Competencies:

• Strong interpersonal and stakeholder management skills
• Ability to influence without direct authority
• Excellent organizational and time management skills
• Strong documentation and technical writing abilities
• Data analysis and reporting capabilities
• Adaptability and flexibility in a fast-paced environment
• Understanding of Agile principles and values
• Ability to work effectively in cross-functional teams

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.

Responsibilities

Your Role:

• Develop and implement change management strategies and plans
• Conduct impact assessments and stakeholder analyses
• Conduct stakeholder interviews and workshops
• Support the delivery of change management communications
• Support the design of training programs to support change initiatives
• Partner with project teams to integrate change management activities
• Monitor and report on change adoption metrics
• Support end-user readiness and transition activities
• Assist with documentation of business requirements and process changes