Join OBE As a Customer Service Representative

Oldcastle BuildingEnvelope; Montreal; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading building products company in Canada is seeking a Customer Service Representative to deliver exceptional service and ensure accurate order processing. The ideal candidate is detail-oriented and excels in communication, playing a crucial role in client interactions. This position offers competitive benefits, work-life balance, and opportunities for training and advancement. Join a team that values precision and makes a difference in the industry.

Benefits

Industry competitive benefits

Work-life balance

Compensation based on performance

Training and development opportunities

Qualifications

• High attention to detail for processing quotes and orders accurately.
• Strong communication skills to respond to customer calls professionally.
• Ability to document customer interactions and transactions.

Responsibilities

• Provide exceptional service to our clients.
• Accurately process quotes and orders through data entry.
• Document customer interactions and transactions.
• Respond to customer calls in a timely and professional manner.

Skills

Problem-solving

Attention to detail

Reliability

Customer service

Job description

Join OBE As a Customer Service Representative

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Come Join Us!

From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here.

Start your journey with OBE and help us build the future.

At OBE,careers are built here — and this is your opportunity to start or grow yours with an industry leader.

We’re looking forCustomer Service Representatives who thrive on solving problems, value precision, and bring a strong sense of reliability to the team. In this role, you’ll be a vital part of our Customer Service Department, ensuring every client interaction is handled with care and accuracy.

What You’ll Do:

• Provide exceptional service to our clients
• Accurately process quotes and orders through data entry
• Document customer interactions and transactions
• Respond to customer calls in a timely and professional manner

This role is built different — perfect for someone who pays attention to detail, values safety, quality, and efficiency, and wants to be part of a team that truly makes a difference.

At OBE, we are the experts, and we’re ready to help you become one too.

Ready to take the next step?
Explore our open roles on the career site — and if you don’t see the perfect fit, join our Talent Community to stay connected.

What OBEOffers You

• Benefits that benefit you – industry competitive benefits at the lowest cost to the employee
• Work-life balance – PTO and holidays, including floating holidays you can choose
• Compensation that rewards your hard work – A pay‑for‑performance culture with potential for annual raises and bonuses
• Training – We will equip you with the knowledge and skills you need to succeed

OBE will not discharge or discriminate against employees or applicants for discussing, disclosing, or inquiring about their own or others' pay.