IT Support Specialist & Team Lead (Onsite)

Teldio; Canada; On-site; CAD 69,000 - 90,000; Full time

Job summary

A technology services company in Kanata, ON is looking for a Technical Support Specialist to provide training and support to users, supervise a team of technical support workers, and ensure proper equipment setup. The ideal candidate will have experience in technical support, particularly with JavaOS and TCP/IP, and will demonstrate strong interpersonal skills. This full-time permanent role offers a competitive salary and is based on-site with no remote work options available.

Benefits

Paid time off (volunteering or personal days)

Team building opportunities

Responsibilities

• Provide advice and training to users in response to identified difficulties.
• Supervise other technical support workers.
• Provide business systems, network, and Internet support.
• Set up equipment for employee use.
• Provide customer service.

Skills

Client focus

Efficient interpersonal skills

Initiative

Judgement

Organized

Accurate

Tools

JavaOS

TCP/IP

Job description

A technology services company in Kanata, ON is looking for a Technical Support Specialist to provide training and support to users, supervise a team of technical support workers, and ensure proper equipment setup. The ideal candidate will have experience in technical support, particularly with JavaOS and TCP/IP, and will demonstrate strong interpersonal skills. This full-time permanent role offers a competitive salary and is based on-site with no remote work options available.