Intermediate Business Analyst, Retail

J.D. Irving, Limited; New Brunswick; On-site; CAD 65,000 - 85,000; Full time

Job summary

A leading company in the home improvement sector is looking for a Business Analyst to drive technology solutions that enhance customer experience. You will support the Retail division by modernizing processes, documenting business needs, and collaborating with IT teams. Ideal candidates have a university degree, at least 3 years of relevant experience, and expertise in Microsoft technologies. If you are passionate about innovation and teamwork, we want to hear from you. This role requires on-site presence in New Brunswick.

Benefits

Coaching and development opportunities

Inclusive work environment

Dynamic team culture

Qualifications

• Must have at least 3 years work experience in a business environment.
• Preferably experience in an IT work environment.
• Expert experience in Microsoft Technologies.

Responsibilities

• Support the JDI Retail Division with technology modernization.
• Document business processes using Business Process Modeling.
• Collaborate with IT teams on customer demands.

Skills

Critical thinking

Stakeholder collaboration

Business Process Modeling

Analytical insight

Experience in IT environment

Education

University Degree in a related discipline

Tools

Microsoft M365

Microsoft D365

Azure Dev Ops

Job description

Job Description

Are you passionate about using technology to solve challenging problems? Join us as a Business Analyst to help revolutionize the home improvement retail industry with cutting-edge technology to elevate human experience and enhance business operations!

JDI IT is on the lookout for dynamic and ambitious Business Analysts to help digitally transform J.D. Irving’s Retail division. This is your chance to work with Atlantic Canada’s leader in Home Improvement – Kent Building Supplies, business‑to‑business supplier – Chandler Sales, award‑winning pre‑engineered structural systems manufacturer – Atlas Structural Systems, and Plasticraft Digital & Specialty Printing.

As a Business Analyst, you'll dive right in, take ownership, and apply critical thinking to push the status quo. You’ll work closely with stakeholders to understand and document business needs. Collaborating with the JDI IT team and Retail business leads, you’ll lead the delivery of solutions that improve home improvement experiences for Atlantic Canadians. Ultimately, your work will bring about meaningful positive change in the lives of Atlantic Canadians by enhancing their home improvement experiences and making their lives easier and more enjoyable.

If you're self‑driven, a go‑getter, and thrive in a fast‑paced environment, this is the perfect opportunity for you to shine. The company is committed to investing in coaching and development and this team will be set up for success from day one. If you're passionate about growth and thrive in a collaborative environment, we encourage you to apply and be part of a team that’s shaping the future through innovation and excellence.

This role requires on‑site presence.

Responsibilities

• As part of the JD Irving IT Team, you will be supporting the JDI Retail Division
• Modernizing processes through leveraging of technologies
• Documenting business processes using Business Process Modeling and Notation
• Understanding customer demand versus IT supply
• Performing requirements elicitation & documentation
• Building use cases (definition and development) and developing test cases
• Understanding capability of analytics tools and enabling business to act from analytical insight
• Understanding key business data
• Understanding the risk tolerance/ profile of the business
• Collaborating with other JDI IT teams such as Design and Architecture, Networking, IT Security, End User Computing, etc.
• Collaborating with JDI IT’s partners in consulting and implementation
• Assessing opportunities to use Artificial Intelligence for improving personal and business processes

Qualifications

• A University Degree in a related discipline
• At least 3 years work experience in a business environment
• Preferably experience in an IT work environment
• Expert experience in Microsoft Technologies, particularly in M365, D365, and Azure Dev Ops (ADO)
• Experience with securely integrating external and internal systems

Bonus

• Lean Six Sigma Methodologies
• Agile Product Owner
• Business Process Modeling
• Entry Certification in Business Analysis (ECBA)
• Microsoft D365 Finance and Operations, Microsoft MPOS, Microsoft 365, Visio, Warehouse Management System, Inventory Management, Planning and Optimization, Supply Chain Management

About Us

Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

About The Team

The belief that what people experience matters more than technology is part of our foundational core. We also believe that our ability as a team grows exponentially when we share success. These centering values – some of our non‑negotiables - guide our decisions and inform how we show up daily. Join a team that aims to simplify the path forward and inspire commitment.

With over 380 employees centralized in Saint John, Fredericton, Dieppe and Halifax, we offerthe opportunity to create real value by helping people and businesses work smarter. JDI IT supportsthe entire J.D. Irving Limited group of companies which means we offer opportunities and experiences across a wide breadth of IT areas, businesses and industries. As a member of theJDI IT team, you will be a key player in enabling the business to win by overcoming obstacles and “getting it done”!

We believe in the power of diverse teams and invest in continuous professional growth. We are seeking naturally curious change makers looking to join a collaborative and motivated team. Come help JDI IT Raise the Bar!