Insurance Advisor, Commercial

Hub International Insurance; Burnaby; On-site; CAD 55,000 - 75,000; Full time

Job summary

A leading insurance brokerage in Burnaby is seeking an Insurance Advisor for their Commercial Division. The role requires a Level 2 General Insurance license and a minimum of 2 years of commercial insurance experience. Key responsibilities include delivering exceptional customer service, supporting account management, and preparing necessary documentation. Competitive compensation and extensive training opportunities are offered.

Benefits

Competitive compensation

Company matching RRSP contributions

Tuition financing

Qualifications

• Minimum of 2 years commercial insurance experience.
• Strong attention to detail and accuracy.
• Thrives in a fast-paced environment.

Responsibilities

• Delivers exceptional customer experience to internal and external customers.
• Supports Account Executive/Account Manager with servicing commercial accounts.
• Prepares proposals, rate sheets, and customer correspondence.

Skills

Client service focus

Attention to detail

Exceptional communication skills

Proficiency in Microsoft Office

Education

Level 2 General Insurance license

Tools

EPIC Policy Works

CSR24

Job description

Overview

Who We Are
BC's largest Insurance Broker, HUB International, is looking for individuals to grow with us. A career at HUB means your opportunities are endless, from auto personal or commercial lines claims, employee benefits administration, to becoming a full-time producer or account manager. We value our people and are on the lookout for those who share our passion for helping clients protect what matters most.

What We’re Looking For

Are you looking to further develop your career in commercial insurance? Our Commercial Division is looking for a driven Insurance Advisor to join their team. If you’re a self-motivated, detail-oriented individual seeking growth opportunities and a team-oriented culture, you can be our next Insurance Advisor in our Commercial Division. This position is based at our Burnaby Still Creek Head Office.

Requirements

• Level 2 General Insurance license
• Minimum of 2 years commercial insurance experience
• Client service focused with exceptional client service skills
• Excellent insurance product knowledge
• Strong attention to detail and accuracy
• Thrives in a fast-paced environment and demonstrates initiative and urgency to get things done
• Proficient in Microsoft Word, Excel and Outlook

Asset experience that will make you stand out

• Industry designation an asset (CIP, CAIB, CRM, General Insurance & Risk Management Diploma BCIT)
• EPIC Policy Works, CSR24, and Certificate Exchange experience an asset
• Accounting experience is an asset

A Day in the Life

• Delivers exceptional customer experience to internal and external customers
• Supports Account Executive/Account Manager and Marketer with servicing commercial accounts
• Acts as primary Customer Service Contact in the absence of Account Executive/Account Manager
• Responds to customer requests, submits information to insurers, and binds coverage where appropriate
• Prepares proposals, rate sheets, customer correspondence, certificates, and invoices as per agency standards
• Prepares cover notes on accounts marketed by production team
• Processes all documentation according to Hub workflows
• Assists Account Executive/Account Manager with managing Accounts Receivable
• Reviews and manages Account Reconciliation with Accounting Team
• Reviews and prioritizes all assigned tasks daily, including company mail, emails, abeyances/activities
• Reviews and ensures accuracy of policy documentation from insurers

Where This Can Take You

We invest in our employees. We offer hands-on coaching and mentorship alongside extensive training to ensure you succeed today and tomorrow. Your journey with HUB can open doors to a diverse, rewarding career within the insurance industry and beyond.

What We Offer

• Competitive compensation
• Company matching RRSP contributions
• Tuition financing and career-related training and development
• Customizable flexible benefits options for you and your family
• Mental and physical wellness initiatives
• A positive, collaborative, and team-oriented environment
• Ongoing personal and career development

If this sounds like a place you want to be or if you’d like to discuss the role and opportunities, contact us or apply now.

The expected salary range for this position is $55,000 to $75,000 and will be influenced by the successful candidate’s skills, experience, and location as well as the business line, scope, and level. HUB International offers comprehensive benefit and total compensation packages, which could include extended health benefits, disability insurance, RRSP matching, paid time off, benefits, and eligible bonuses and commissions for some positions.

Our Culture Starts with You

• We are looking for self-starters with an entrepreneurial mindset who will take ownership of their business
• We want you to be innovative and open to sharing ideas
• You work with urgency while providing a high level of professional service toward our customers, communities, and colleagues
• You are a team player who positively impacts those around them; we motivate each other to grow together
• You work with a high degree of integrity and accountability

To find associated positions at HUB, search myHUBbc as a keyword on our careers page.

Department: Account Management & Service

Required Experience: 2-5 years of relevant experience

Required Travel: No Travel Required

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