Inside Sales Representative – Ventilation

The Groupe Master; Burnaby; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading HVAC-R distributor in Canada is seeking a candidate for an Inside Sales role. This position involves managing bids on ventilation projects, providing technical support, and collaborating with clients and team members. Applicants should have 2-3 years of experience in the HVAC-R industry and a relevant degree. Competitive benefits include medical coverage, retirement savings contributions, and a flexible remote work policy.

Benefits

Medical and dental coverage

Wellness spending account

Flexible remote work policy

Qualifications

• 2–3 years of relevant experience in the HVAC-R Industry, specifically in Ventilation.
• Autonomous and detail-oriented approach to managing tasks and priorities effectively.
• Excellent organizational skills, with the ability to plan, coordinate, and execute responsibilities efficiently.

Responsibilities

• Analyze plans and specifications for Ventilation projects.
• Choose products and prepare bids to send to contractors.
• Provide technical support to clients and team members.

Skills

Sales acumen

Customer service

Problem-solving

Time management

Communication skills

Organizational skills

Education

Bachelor’s degree in mechanical engineering or building services

Tools

MS Office

Job description

Working under the Inside Sales Manager - Business Solutions, the incumbent will be responsible for, among other things, bidding on Ventilation projects assigned to him or her. In addition, he or she will provide support to customers and other team members.

What you will accomplish with us

• Analyze plans and specifications.
• Make the list of products to be bid on in the plans.
• Choose products from manufacturers’ pricing software.
• Ensure that the products bid on meet the requirements in plans and specifications, and involve the engineer’s representative to obtain approval when presenting equipment equivalencies.
• Put together bids to send to contractors.
• Actively participate in meetings to establish closure strategies for key projects.
• Monitor the project through closure, which includes checking for addenda and checking the closure date and time.
• Provide technical support to clients and the team.
• Support all stakeholders on the team involved in the project that has been bid on (project manager, outside representative, supervisor, etc.)

What You Bring to Our Team

• 2–3 years of relevant experience in the HVAC-R Industry specifically in Ventilation
• Specialized studies in building services, bachelor’s degree in mechanical engineering, building or construction.
• Knowledge of MS Office software.
• Strong sales acumen with a focus on delivering exceptional customer service and building lasting client relationships.
• Autonomous and detail-oriented approach to managing tasks and priorities effectively.
• Excellent organizational skills, with the ability to plan, coordinate, and execute responsibilities efficiently.
• Initiative and resourcefulness in problem-solving and adapting to changing situations.
• Collaborative mindset, contributing positively to team dynamics and shared goals.
• Ability to perform under pressure, maintaining composure and delivering results in fast-paced environments.
• Strong time management and prioritization skills to meet deadlines and manage competing demands.
• Sound judgment and decision-making, especially in high-stakes or time-sensitive scenarios.
• Clear and effective communication skills, both internally across all levels of the organization and externally with clients.
• Structured and professional communication style, ensuring clarity and consistency in customer interactions.
• Tact, diplomacy, and courtesy in all professional exchanges.

Competitive Benefits: In addition to a rewarding career within our team, we offer

• Medical and dental coverage from day one, along with short and long-term disability protection
• Contribution to a collective registered retirement savings plan upon starting your role.
• Wellness spending account
• An employee assistance program including psychological, financial, and legal support.
• Access to telemedicine from the beginning of your employment.
• Reimbursement of professional association membership fees.
• Early vacation program.
• Flexible remote work policy

Master, for over 70 years

We've been the HVAC-R leader and one of Canada's Best Managed Companies since 2010. As the country's leading private HVAC-R distributor, we have over 1,400 active employees, operating in more than 55 branches and 3 distribution centers from British Columbia to the Atlantic provinces, as well as 30 branches in the United States.

It's good to work with us

At Master, we offer you a dynamic, stimulating and fun environment. With a firm belief in healthy, open communications, we take a hands-on approach with all our employees. Teamwork is an integral part of our values, and it's through teamwork that we achieve our greatest successes.