Inside Sales Rep – Remote (Automotive, Bilingual: English / French)

Concentrix; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service company is seeking a bilingual Customer Support Representative in Cambridge, Canada. The ideal candidate will provide inbound and outbound support, close sales, and document customer interactions. A high school diploma and at least one year of sales experience are required. The position offers a flexible work environment and a competitive salary of up to $24.00 per hour with performance bonuses.

Benefits

Salary up to $24.00 per hour

Performance-related bonuses

Comprehensive benefits package

Work from home flexibility

Opportunities for career advancement

Qualifications

• Fluency in both French and English is necessary.
• 1+ year of sales experience focused on meeting quotas.
• Strong understanding of relationship building and closing deals.

Responsibilities

• Provide inbound and outbound customer support.
• Close sales and engage in prospecting activities.
• Document and track information in databases.

Skills

Fluency in both French and English

Sales experience

Strong communication and negotiation skills

Ability to build client relationships

Education

High school diploma or equivalent

Job description

Employer Industry: Customer Service and Sales (Automotive Sector)

Why consider this job opportunity

• Salary up to $24.00 per hour, plus performance-related bonuses
• Opportunities for career advancement, with 80% of management promoted from within
• Work from home flexibility, allowing for a better work-life balance
• Comprehensive benefits package, including medical, dental, and vision insurance
• Access to DailyPay for early salary access when needed
• Inclusive company culture with various employee resource groups and networking opportunities

What to Expect (Job Responsibilities)

• Provide inbound and outbound customer support using a call flow guide in the customer's preferred language
• Close sales and engage in prospecting, negotiation, and presentation using B2B and B2C skills
• Build client relationships and find innovative ways to retain customers
• Document and track information in databases while ensuring attention to detail in sales
• Offer additional products and services with every sale to enhance customer experience

What is Required (Qualifications)

• Fluency in both French and English
• At least 1 year of proven sales experience with a focus on meeting quotas and commission-based selling
• Strong understanding of the sales process, relationship building, communication, negotiation, and closing deals
• Availability for flexible working hours
• High school diploma or equivalent, with a quiet and distraction-free home office environment

How to Stand Out (Preferred Qualifications)

• Eagerness to learn new technologies and adapt to a fast-paced environment
• Strong computer navigation skills and general PC knowledge
• Ability to manage multiple tasks simultaneously
• Previous experience in customer service or sales within the automotive industry

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