In-Clinic Customer Care Specialist (15-Month Contract)

Sonova Group; Sechelt; On-site; Full time

Job summary

Connect Hearing, part of Sonova Group, is seeking a passionate Customer Care Representative for a 15-month contract role in Sechelt. You will provide outstanding customer service, manage appointments, and assist with client accounts, all in a supportive retail clinic environment. Enjoy a starting wage of $20/hour, health benefits from day one, and professional growth opportunities within a thriving network.

Benefits

Extended Health Benefits

3 Weeks Vacation

Quarterly Bonus

Education Sponsorship

Birthday Off

6 Days Personal Time

Qualifications

• Strong communication and customer service skills are essential.
• Experience with accounts receivable is preferred.

Responsibilities

• Provide exceptional customer service in person, over the phone, and by email.
• Schedule appointments and manage client accounts.

Skills

Communication

Customer Service

Account Management

Job description

Connect Hearing, part of Sonova Group, is seeking a passionate Customer Care Representative for a 15-month contract role in Sechelt. You will provide outstanding customer service, manage appointments, and assist with client accounts, all in a supportive retail clinic environment. Enjoy a starting wage of $20/hour, health benefits from day one, and professional growth opportunities within a thriving network.