Hybrid Gaming CRM Strategy Lead

Ubisoft Entertainment; Montreal (administrative region); Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A global gaming company in Montreal is looking for a Manager in CRM Strategy to lead a team of CRM Strategists. The role involves developing and executing lifecycle marketing strategies, improving customer retention, and leveraging data for targeted campaigns. With 5-7 years of experience in CRM or digital marketing, the ideal candidate will have strong leadership and analytical skills, and a passion for gaming is a plus. This opportunity supports a hybrid work model.

Benefits

Hybrid work model

Work-life balance

Collaborative environment

Qualifications

• 5-7 years of experience in CRM, digital marketing, or customer engagement.
• Proven success in developing and executing lifecycle marketing strategies.
• Strong analytical skills with experience interpreting CRM performance data.

Responsibilities

• Lead and manage a team of CRM Strategists.
• Oversee onboarding, coaching, mentoring, and performance management.
• Partner with Analytics and Data Science teams to apply data to marketing tactics.

Skills

CRM Strategy

Digital marketing

Project management

Analytical skills

Leadership

Communication

Job description

A global gaming company in Montreal is looking for a Manager in CRM Strategy to lead a team of CRM Strategists. The role involves developing and executing lifecycle marketing strategies, improving customer retention, and leveraging data for targeted campaigns. With 5-7 years of experience in CRM or digital marketing, the ideal candidate will have strong leadership and analytical skills, and a passion for gaming is a plus. This opportunity supports a hybrid work model.