Hybrid Enterprise Apps Specialist & Process Improvement

Paladin Security; Burnaby; Hybrid; CAD 50,000 - 75,000; Full time

Job summary

A leading security firm in Metro Vancouver is seeking a Software Administrator to manage and support enterprise applications such as WinTEAM and TrackTik. The role involves configuring applications, troubleshooting issues, and conducting training for users. Ideal candidates possess strong analytical skills, excellent communication abilities, and proficiency in SQL and data reporting tools. This full-time position offers a hybrid work model and emphasizes a culture of respect and diversity.

Benefits

Inclusive workplace culture

Training and development opportunities

Opportunity for advancement

Qualifications

• Strong analytical and problem-solving mindset.
• Excellent communication and interpersonal skills.
• Proficiency with data reporting and manipulation tools.

Responsibilities

• Maintains user confidence as a technical subject matter expert of enterprise applications.
• Provides technical support and troubleshooting to users.
• Manages day-to-day administration and documentation of software.

Skills

Strong analytical and problem-solving mindset

Excellent communication and interpersonal skills

Proficient in SQL

Proficiency with data reporting and manipulation tools (Excel, Power BI)

Willingness to learn new applications

Tools

WinTEAM

TrackTik

Docebo

Hire by WorkWave

Microsoft Power Platform (PowerApps, Power Automate, Power BI)

Azure Logic Apps

Job description

A leading security firm in Metro Vancouver is seeking a Software Administrator to manage and support enterprise applications such as WinTEAM and TrackTik. The role involves configuring applications, troubleshooting issues, and conducting training for users. Ideal candidates possess strong analytical skills, excellent communication abilities, and proficiency in SQL and data reporting tools. This full-time position offers a hybrid work model and emphasizes a culture of respect and diversity.