Hybrid Collections Lead - Auto & Commercial Finance (Temp)

RBGlobal; Burnaby; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading global marketplace is seeking a Collections Account Manager for a 6-month hybrid contract in Burnaby. Responsible for collecting outstanding balances and resolving account issues, candidates should have over 5 years of collections experience, particularly in auto loans and commercial accounts. Strong communication and problem-solving skills are crucial for this role, which supports the company's operations and customer interactions. The position offers a dynamic environment with opportunities for improvement.

Qualifications

• 5 years of collections experience in auto loans, commercial collections, and financial institutions portfolios.
• Self-motivated with initiative and flair for identifying process gaps.
• Strong communication and written skills.

Responsibilities

• Responsible for early-stage collections on commercial and consumer accounts.
• Identify process gaps and recommend improvements.
• Negotiate with customers on payment timelines.

Skills

Collections experience

Strong communication skills

Problem-solving skills

Negotiation skills

Job description

A leading global marketplace is seeking a Collections Account Manager for a 6-month hybrid contract in Burnaby. Responsible for collecting outstanding balances and resolving account issues, candidates should have over 5 years of collections experience, particularly in auto loans and commercial accounts. Strong communication and problem-solving skills are crucial for this role, which supports the company's operations and customer interactions. The position offers a dynamic environment with opportunities for improvement.