HVAC Service Manager

Welldone Mechanical Services; Saskatoon; On-site; CAD 100,000 - 150,000; Full time

Job summary

A leading company in Saskatoon is seeking an HVAC Service Manager to oversee daily operations in their service department. The ideal candidate will have strong leadership and communication skills, with a focus on customer service and team management. The role offers a competitive salary and comprehensive benefits, including medical and dental insurance, paid vacation, and a company match RRSP program.

Benefits

Medical and Dental insurance; 100% paid premiums by employer

Life insurance

Critical illness insurance

Paid vacation

11 paid holidays

RRSP with company match program

Company Phone

Vehicle allowance

Qualifications

• 5+ years of formal management experience.
• P&L experience required.
• HVAC industry experience desired but not required.

Responsibilities

• Oversee and manage the daily operation of the service department.
• Provide leadership and direction to the team.
• Ensure completion of job tickets and manage service projects.

Skills

Leadership

Communication

Problem Solving

Education

Bachelor's degree or higher education in Engineer, Business Administration or similar vocation

Tools

Microsoft Office Suite

QuickBooks

Job description

If it's not done well, it's not Welldone!

Locally owned and operated, Welldone Mechanical Services has been providing exceptional HVAC, plumbing and electrical services in Saskatoon since 1998.

We are dedicated to providing exceptional customer service and cutting-edge technology, and equipment to our commercial and light industrial customers.

We are looking for an HVAC Service Manager to manage and oversee the daily operations of the service department. We are a commercial and light industrial Service Company.

We pride ourselves in offering an environment where our employees feel like they are joining a team AND becoming a part of an organization that genuinely cares about your success. We're committed to more than just working together and strive to help each employee reach their career goals.

Job Title : HVAC Service Manager

Compensation : $100,000 - $150,000 annually, total compensation including profitability bonuses

Work Schedule : Monday to Friday, Full-Time

Benefits :

• Medical and Dental insurance; 100% paid premiums by employer
• Life insurance
• Critical illness insurance
• Paid vacation
• 11 paid holidays
• RRSP with company match program
• Company Phone
• Vehicle allowance
• Oversee and manage the daily operation of the service department
• Promote a positive workplace culture
• Providing leadership and direction to the team, with training and evaluation of job performance
• Quality assurance of all service reports (auditing for quality and consistency)
• Support technicians in the field with estimating, questions and customer needs
• Scheduling for service & maintenance
• Manage service projects and maintenance agreements. Effectively price and recommend maintenance programs.
• Working with the management team regarding profitability and P&L
• Ensure cost-effective and efficient use of equipment, tools, and materials while ensuring efficient field operations
• Ensure completion of job tickets
• Fostering excellent relationships and communication with customers and resolving issues
• Provide quotes for repairs or installations of HVAC systems

Job Requirements :

• 5 + years of formal management experience
• P&L experience
• Direct experience working with customers and problem-solving
• Ability to make sound decisions and solve problems involving varied levels of complexity, ambiguity, and risk
• Strong leadership skills
• Strong communication skills - both written and oral
• Experience using modern technology
• Microsoft Office Suite
• Customer Database experience
• QuickBooks
• HVAC industry experience desired but not required
• Bachelor's degree or higher education in Engineer, Business Administration or similar vocation desired
• Valid driver's license and insurable driving record