HVAC Installer Lead, Residential

Service Experts Canada; Cambridge; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading home services company is seeking a Residential HVAC Installer Lead to oversee installations of heating and cooling equipment in residential settings. The ideal candidate will have extensive experience in HVAC installations, a strong focus on customer service, and the ability to mentor junior staff. This full-time role offers competitive pay, benefits, and opportunities for professional growth. The candidate must comply with local licensing requirements and show a commitment to service excellence.

Benefits

Competitive pay

Medical / Dental / Vision Insurance

RRSP Plan with company matching

Life Insurance options

Short-Term and Long-Term disability insurance

Training opportunities

Qualifications

• Must possess valid licensing or certifications as required by local laws.
• Extensive experience with residential HVAC installation.
• Ability to work occasional overtime and weekends.

Responsibilities

• Deliver and remove equipment for installation work in residential areas.
• Install HVAC and refrigeration equipment accurately and timely.
• Provide guidance and mentorship to install helpers.

Skills

Customer service

Mechanical aptitude

Ability to interpret drawings

Education

High school diploma or equivalent

Tools

HVAC tools

Installation equipment

Job description

Overview

Residential HVAC Installer Lead

Reports To: General Manager and/or Operations Manager

Status: Full-time, Regular

Category: Installation

Location Name: Boehmers Home Services
Location Address: Kitchener, Ontario

Posting #: 2025-30182
Posting Date: 12/02/2025
Closing Date: 03/02/2026

This position applies to UNIFOR Local 975.

Join the team of experts and realize your true potential!

Why You Should Join the Service Experts Team?

Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!

Position Summary

As a member of our team, you will be the Lead for installing heating, air conditioning, ventilation and refrigeration equipment in residential environments. Extensive previous residential installation experience is required with a strong focus on customer service and a commitment to integrity.

Responsibilities

• Responsible for delivery and removal of equipment needed to complete the installation work in residential environments.
• Provide guidance and mentor install helper with installation duties.
• Install heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in an accurate and timely manner.
• Design, manufacture, and install various ducts and duct fittings as instructed.
• Complete residential HVAC, water heater, and other equipment installations.
• Responsible for delivery of excellent service to residential customers and sustaining high levels of customer satisfaction.
• Handle customer concerns, questions or problems in an effective manner.
• Prepare material requisition forms to ensure proper truck stock levels.

Qualifications

• The qualified candidate must have a high school diploma or equivalent.
• Must possess all valid licensing or certifications as required by provincial or local governmental laws or regulations for the geographical work area.
• A license in plumbing, electrical work, sheet metal, or refrigeration an asset.
• Proven mechanical aptitude and experience in the residential HVAC field.
• Able to operate all necessary tools and equipment to perform various installation projects.
• Extensive experience with installing residential heating, air conditioning, ventilation and refrigeration equipment, as well as related accessories.
• Demonstrated commitment to the delivery of customer-focused service.
• Must be able to read and interpret drawings, blueprints, and production diagrams.
• The ability to work occasional overtime and weekend hours as required.
• The successful incumbent must be able to meet the minimum requirements for our background check criteria.

What Do We Offer You as a Service Experts Employee?

• Competitive pay, including incentive opportunities for many positions.
• Medical / Dental / Vision Insurance programs.
• RRSP Plan with company matching contributions.
• Life Insurance for you and options you can elect for your family.
• Short-Term and Long-Term disability insurance, that protects you and your family if you are unable to work.
• World class training opportunities through our Expert University Learning Management System.
• Career development opportunities.

Additional Information

The Company is committed to an inclusive, barrier‑free recruitment process. The Company has an Accommodation Policy. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please contact the Human Resources Department and we will work with you to meet your needs.