Hotel General Manager - Full Service

Gecko Hospitality - Ontario; Toronto; On-site; CAD 150,000 - 160,000; Full time

Job summary

A leading hospitality group in Toronto is seeking a Hotel General Manager to oversee operations and improve guest experiences. The ideal candidate will have 5-10 years of management experience in a full-service hotel, strong leadership skills, and a passion for driving operational excellence. This role offers a competitive salary ranging from 150K to 160K and a bonus program. Join a dedicated team focused on delivering exceptional guest service.

Benefits

Base Compensation 150-160K

Bonus Program

RRSP

Collaborative work environment

Opportunities for personal and professional growth

Qualifications

• 5-10 years of progressive management experience in full-service hotels.
• Experience with large-scale operations is a plus.
• Proven track record in financial management and guest satisfaction.

Responsibilities

• Oversee daily operations for seamless guest experiences.
• Develop financial and operational plans for profitability.
• Lead and mentor a high-performing team.

Skills

Leadership

Financial management

Problem-solving

Communication

Education

Bachelor’s degree in Hotel Administration or Business

Job description

Overview

Hotel General Manager - Airport

Our hotel features over 350 rooms, complemented by a range of exceptional amenities designed to enhance your stay. Enjoy a workout in our state-of-the-art Fitness Studio or unwind in our serene, heated indoor pool, offering the perfect blend of relaxation and rejuvenation.

Our Hotel Group combines comfort and sophistication, offering exceptional accommodations for business and leisure travelers. With prime locations, modern amenities, world-class dining, and wellness facilities, guests enjoy unparalleled experiences tailored to their needs. Our group prioritizes sustainability, community engagement, and rewards through a dedicated loyalty program.

If you are a seasoned leader with a passion for delivering unforgettable guest experiences and driving operational excellence? If you’re ready to lead, inspire, and take on new challenges, this is your chance to make a meaningful impact while working with a talented team in a vibrant hospitality environment.

Why Join Us?

Our property is more than a place to stay—it’s a destination where memories are made and cherished. We are committed to providing top-notch service and creating an environment where both staff and guests can thrive. As a part of our team, you’ll have the opportunity to contribute to a growing brand that prioritizes innovation, collaboration, and exceptional experiences at every turn.

Key Responsibilities

• Oversee daily operations to ensure smooth, seamless, and efficient guest experiences from check-in to check-out.
• Develop and implement financial, sales, and operational plans to maximize profitability and revenue growth, meeting and exceeding performance goals.
• Lead, mentor, and inspire a high-performing team, fostering a culture of excellence, innovation, and collaboration.
• Maintain outstanding product quality and meet brand standards across all departments, including housekeeping, food and beverage, and front desk operations.
• Anticipate market trends and develop innovative strategies to stay ahead of the competition while achieving revenue growth objectives.
• Resolve guest complaints with professionalism, empathy, and efficiency, ensuring all guests feel valued and cared for. Create VIP service programs that enhance the guest journey.
• Build relationships with community stakeholders to promote the property as a preferred destination and ensure compliance with safety, legal, and regulatory standards.

Qualifications

• A bachelor’s degree in Hotel Administration, Business, or a related field is preferred but equivalent experience will also be considered.
• 5-10 years of progressive management experience within full-service, hotel. Experience with large-scale operations is a plus.
• Experience with a Unionized Environment
• A proven track record of success in financial management, team development, and driving guest satisfaction.
• Excellent communication and leadership skills to motivate teams and maintain positive guest relations.
• Strong analytical and problem-solving abilities to adapt and maintain operational excellence in a fast-paced environment.

What We Offer

• Base Compensation 150-160K
• Bonus Program
• RRSP
• An exceptional, collaborative work environment that supports personal and professional growth.
• Competitive salary and bonus structure aligned with your skills and experience.
• Opportunities to make a lasting impact on a leading hospitality brand, shaping the guest experience and the property’s success.
• Access to resources and training to support your ongoing development and leadership growth.

Apply Now

Take the next step in your hospitality career and join a team that values collaboration, innovation, and dedication to excellence.

Send your resume today to