Hospitality Manager

Shannex Incorporated; Halifax; On-site; CAD 60,000 - 80,000; Full time

Job summary

A family-owned organization in Halifax is seeking a Hospitality Manager to lead the department at Arborstone Enhanced Care. This role requires 3-5 years of experience in the hospitality industry and at least 2 years of management experience. The ideal candidate will oversee team performance, ensure compliance with health and safety policies, and lead initiatives for service excellence. A passion for the healthcare sector and effective communication in both French and English are essential.

Benefits

Comprehensive health, vision, and dental benefits

RRSP matching of 5%

Continuing education and training

Access to virtual healthcare

Opportunities for discounts through WorkPerks

Qualifications

• 3–5 years experience in the hospitality industry.
• At least 2 years of management experience in food service, housekeeping, laundry, and/or maintenance.
• Valid Basic Food Safety Certification (required).
• Valid Right to Serve/Smart Serve Certification (required).
• Proficiency in the use of personal computers and related software applications.

Responsibilities

• Provide leadership and oversight to ensure departmental compliance with policies.
• Supervise, direct, and evaluate the work of the team.
• Oversee the recruitment process for new team members.
• Complete performance discussions for team members.
• Prepare weekly and monthly reports as required.

Skills

Hospitality management experience

Staff supervision

Effective communication in French and English

Budget analysis

Basic Food Safety Certification

Knowledge of sanitation practices

Training and team development

Education

Management experience in food service

Right to Serve/Smart Serve Certification

Tools

Personal computers and related software

Job description

Hospitality Manager – Arborstone Enhanced Care – Halifax, Nova Scotia

Shannex is looking for a compassionate, honest, professional, and safety‑oriented hospitality manager to lead the department at Arborstone Enhanced Care in Halifax, Nova Scotia. As part of the Shannex family, you will help our communities celebrate Great People and lead the way to better living.

Meaningful Benefits

• Comprehensive health, vision, and dental benefits plan including an Employee and Family Assistance Program.
• Life, travel, and other insurance coverages.
• Access to 24/7 virtual healthcare for employees and families through the group health benefit plan.
• RRSP matching of 5% from the employer.
• Vacation accrual starting immediately and travel insurance.
• Free onsite parking.
• Access to thousands of perks and discounts through the WorkPerks program for apparel, restaurants, technology, fitness, travel, and entertainment events.
• Continuing education and training through Shannex’s Centre of Excellence.
• Opportunities to contribute to sector innovation and continuous improvement initiatives.
• Recognition and rewards for service excellence and safety.

About the Opportunity

• Provide leadership and oversight to ensure departmental compliance with policies, procedures, and applicable legislation.
• Supervise, direct, and evaluate the work of the team.
• Oversee the full recruitment process for new team members.
• Ensure new team members are oriented and trained on all departmental standards.
• Work with Human Resources to manage team member issues.
• Complete performance and development discussions for team members.
• Ensure disciplinary procedures and documentation are completed per company policy.
• Hold regular departmental meetings and team talks.
• Taken every reasonable precaution to ensure the health and safety of all team members and others in the workplace.
• Assist with establishing, monitoring, and evaluating work routines for dining room, housekeeping, laundry, and maintenance staff.
• Maintain inventory and cost controls for these departments.
• Prepare weekly and monthly reports (indicators, audits, expenses, etc.) as required.
• Present food service‑related education sessions to facility staff as required.
• Initiate requests for equipment repair or replacement as necessary.

About You

• 3–5 years experience in the hospitality industry.
• At least 2 years of management experience in food service, housekeeping, laundry, and/or maintenance.
• Valid Basic Food Safety Certification (required).
• Valid Right to Serve/Smart Serve Certification (required).
• Proficiency in the use of personal computers and related software applications.
• Knowledge of sanitation, health, and safety practices relating to food service delivery.
• Knowledge of infection control and prevention best practices.
• Knowledge of basic building maintenance best practices.
• Ability to supervise and train staff, organize, prioritize, and schedule work assignments.
• Ability to analyze budgetary expenditures and ensure compliance with approved budgets.
• Ability to gather data, compile information, and prepare reports.
• Effective communication skills in both French and English, both verbally and in writing.
• A passion for the healthcare sector and for ensuring seniors have access to quality accommodations, services, and care.

About Us

Shannex is a family‑owned organization dedicated to better living for every stage of life. Since 1988, we have grown from a single nursing home in Cape Breton to a trusted partner across healthcare, hospitality, and lifestyle sectors, operating in Nova Scotia, New Brunswick, and Ontario. Our brands include Allbright Life, Parkland Retirement Living & Lifestyle Residences, Parkland at Home, Faubourg du Mascaret, and Shannex Enhanced Care. We also provide transitional health services in partnership with Nova Scotia Health. Visit shannex.com for more information.

If you’re ready to join the Shannex team of Great People, apply today!

Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization. Shannex believes equity, diversity, inclusion, and belonging are about creating a culture that embraces the uniqueness of individuals, where every person is treated fairly and racism and discrimination are not tolerated. At Shannex, every team member belongs.

All applications are kept in strict confidentiality.

Only those selected for an interview will be contacted.