Hollister CO. - Key Lead, Outlet Collection at Niagara

ABERCROMBIE AND FITCH; Niagara-on-the-Lake; On-site; CAD 60,000 - 80,000; Full time

Job summary

A global specialty retailer in Niagara-on-the-Lake is seeking a key lead to ensure customers receive an exceptional in-store experience. This role involves guiding brand representatives and driving store performance. Ideal candidates will have a high school diploma and retail experience. The role offers a flexible schedule along with bonuses and discounts.

Benefits

Quarterly Sales Incentive Bonus

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Training and Development

Qualifications

• At least 1 year of retail experience is preferred.
• No supervisory/ management experience is required.

Responsibilities

• Ensure all customers receive quality in-store experience.
• Act as the floor supervisor, providing guidance and coaching.
• Drive store performance and day‑to‑day sales.

Skills

Customer Focus

Communication

Interpersonal Interaction

Fashion Trend Knowledge

Outgoing

Assertiveness

Adaptability/Flexibility

Stress Tolerance

Poise

Ambition

Multi-Tasking

Applied Learning

Promoting Diversity & Inclusion

Work Ethic

Omni Channel Services

Additional Services

Education

High School Diploma/ G.E.D. equivalent

Job description

Company Description

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We're proud to offer equitable compensation and benefits, including flexibility and competitive paid time off, as well as education and engagement events, including various associate resource groups, volunteer opportunities and additional time off to give back to our global communities.

Job Description

The key lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the floor supervisor, providing guidance and coaching to brand reps and stock associates ensuring store operations are running efficiently. The key lead is part of the store leadership team, responsible for driving store performance and day‑to‑day sales.

Qualifications

• What it Takes
• Education - High School Diploma/ G.E.D. equivalent preferred
• Retail Experience - At least 1 year of retail experience is preferred
• Supervisor/ Managerial Experience - No supervisory/ management experience is required
• Customer Focus
• Communication
• Interpersonal Interaction
• Fashion Trend Knowledge
• Outgoing
• Assertiveness
• Adaptability/Flexibility & Stress Tolerance
• Poise & Ambition
• Multi‑Tasking
• Applied Learning
• Promoting Diversity & Inclusion
• Work Ethic
• Omni Channel Services
• Additional Services

Benefits

• Quarterly Sales Incentive Bonus
• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to become a brand affiliate
• Training and Development
• A Global Team of We'll Celebrate together as a global problem well 12%long??

Headings

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Abercrombie & Fitch is an equal opportunity/a – pick one.