HIS Specialist – HIS Implementation, Health Informatics

Baycrest; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A healthcare organization based in Toronto is seeking a HIS Specialist to facilitate the transition to a new Health Information System. This temporary full-time role requires guiding workflow design, conducting assessments, and collaborating with various stakeholders. Candidates should have a relevant degree and substantial experience in healthcare transformation initiatives. The role also involves managing project milestones and ensuring system adoption. Competitive compensation and additional benefits like health plans and pension enrollment are included.

Benefits

Vacation Entitlement

Extended Health and Dental Benefit Plan

Healthcare of Ontario Pension Plan (HOOPP)

24/7 Employee Assistance Program

Qualifications

• 3-5 years of experience supporting transformational change initiatives in healthcare.
• Experience with enterprise projects and project management tools.
• Experience with EHR systems and workflow redesign.

Responsibilities

• Guide workflow design and analyze technical issues.
• Conduct workflow assessments to identify gaps.
• Collaborate with stakeholders and manage project timelines.

Skills

Strong problem-solving skills

Strong analytical skills

Excellent communication skills

Customer service skills

Project management capabilities

Education

Undergraduate degree in business, health informatics, or project management

Tools

Microsoft Office Suite

Power BI

SharePoint

Job description

Baycrest Hospital – HIS Specialist – HIS Implementation

Posting Number: HISS2025

Position Type: Temporary, Full-time (up to 18 months, may be renewed)

Shift Type: Day, including alternate weekends (subject to change)

Union: Non-Union

Bi-Weekly Hours: 70 hours, 7hrs/shift

Date Posted: December 5, 2025

Closing Date: December 12, 2025

Job Summary

Baycrest is completing planning and readiness work for a potential transition to a new Health Information System (HIS). To ensure we are prepared, we are recruiting key project roles that will support this readiness phase and any future implementation. The HIS Specialist role will be instrumental in ensuring the seamless transition to a modern HIS platform with a vision for supporting an efficient patient experience and a consistent approach to clinical best practices.

Areas Requiring Specialists

• Hospital In-patient (Nursing and Allied Health)
• Ambulatory Out-patient (Nursing and Allied Health)
• Pharmacy
• IPAC, Laboratory, Radiology
• Clinical Analytics, Data, Reporting & AI
• IT Infrastructure
• Physician documentation & prescriber functionality
• Patient Registration, Intake, Scheduling
• Interfaces, Interoperability, Data Migration

Responsibilities (selected)

• Guide workflow design and build, test the system, and analyze technical issues associated with the applicable software
• Conduct current-state and future-state workflow assessments to identify gaps, risks, and opportunities for redesign.
• Identify and resolve issues in your assigned application area as well as issues that impact other solution teams.
• Work as part of an integrated project team to ensure assigned deliverables are met on schedule.
• Perform quality checks on your own work, and collaborate with colleagues on your team for peer-to-peer quality reviews as needed.
• Work with vendor representatives and end users to ensure the system meets Baycrest’s needs in regards to the project deliverables and timeline.
• Participate in the development of training content and delivery plans based on validated workflows and system configuration.
• Develop and maintain documentation including business requirements, use cases, test scripts, and configuration records.
• Participate in system testing, including system integration testing (SIT), user acceptance testing (UAT), and technical dress rehearsals.
• Support device deployment, cutover planning, go-live readiness, and stabilization from an application perspective.
• Collaborate with vendor representatives, clinicians, and other stakeholders to ensure the system meets project deliverables and operational needs.
• Participate in regular project team meetings, contributing to shared issue logs, milestone tracking, and status updates.
• Support change management and engagement activities to promote adoption of the system.
• Troubleshoot issues and questions raised by end users and work with technical teams to resolve them.
• Participate in system configuration and build activities within your assigned solution area, working closely with vendor tools and application frameworks to implement technical specifications that support redesigned workflows and clinical documentation standards.
• Prepare and facilitate stakeholder presentations and demonstrations, as needed.
• Develop and manage detailed project plans, track milestones, facilitate cross-functional meetings, and ensure alignment between clinical priorities and implementation timelines. Coordinate testing, training, and change management activities to support successful go-live and system adoption.
• Travel to Sunnybrook as needed.
• Demonstrate flexibility with respect to evolving user and project requirements.
• Work independently with strong personal accountability and attention to detail.
• Able to manage multiple priorities and meet tight timelines.
• Excellent interpersonal and communication skills, both written and verbal.
• Active listener who ensures understanding of key messages and repeat-back for clarity.
• Strong customer service and stakeholder engagement skills.
• Able to gain trust and establish effective relationships across clinical and non-clinical teams.
• Persevere in challenging situations and maintain a high level of performance under pressure.
• Demonstrate a strong technical orientation with the ability to configure, test, and validate clinical systems while translating end-user needs into functional system design and build specifications.
• Demonstrate strong project management capabilities, including the ability to plan, coordinate, and execute complex clinical system initiatives by balancing timelines, resources, risks, and stakeholder needs to ensure successful delivery.

Key Competencies

• Demonstrates flexibility with respect to evolving user and project requirements.
• Ability to critically analyze workflows.
• Works independently with strong personal accountability and attention to detail.
• Able to manage multiple priorities and meet tight timelines.
• Excellent interpersonal and communication skills, both written and verbal.
• Active listener who ensures understanding of key messages and repeat-back for clarity.
• Strong customer service and stakeholder engagement skills.
• Able to gain trust and establish effective relationships across clinical and non-clinical teams.
• Perseveres in challenging situations and maintains a high level of performance under pressure.
• Demonstrates a strong technical orientation with the ability to configure, test, and validate clinical systems while translating end-user needs into functional system design and build specifications.
• Demonstrates strong project management capabilities across complex clinical system initiatives.

Qualifications

• Undergraduate degree or college diploma in business, health informatics, project management, or a health-related field required; graduate degree an asset.
• 3-5 years of experience supporting transformational change initiatives in a healthcare or public sector setting.
• Experience with enterprise projects, project management tools, and methodology.
• Proficiency with Microsoft Office Suite; experience with M365, SharePoint and MS Project an asset.
• Experience with analytics and reporting tools (e.g., Power BI, M365 Data & Analytics tools, Power Automate integration and Oracle Analytics) is a strong asset.
• Strong problem-solving and analytical skills with a track record of positive outcomes.
• Experience handling a large and diverse workload with shifting priorities.

Preferred Experience

• Experience with Electronic Health Record (EHR) systems, including configuration, testing, and go-live support.
• Participation in a major HIS implementation or system upgrade.
• Experience conducting workflow redesign in a hospital or ambulatory care setting.
• Experience with testing activities including SIT, UAT, and dress rehearsals.
• Familiarity with clinical documentation standards, PHIPA, CPOE, HIMSS standards.
• Proven ability to translate clinical or business needs into system and workflow requirements.
• Exposure to change management approaches including stakeholder engagement and communication planning.
• Experience working in a multi-site or regional health system environment.

Additional Benefits

• Vacation Entitlement
• Opportunity to enroll in Extended Health and Dental Benefit Plan.
• Opportunity to enroll in the Healthcare of Ontario Pension Plan (HOOPP)
• Access to 24/7 Employee Assistance Program

Applicant Instructions

INTERNAL APPLICANTS: Current Baycrest employees must apply online through the Baycrest intranet. Applications submitted through the external careers website will only be considered after the internal application process. If you are a current employee and are unable to access the intranet, please contact Human Resources for assistance.

EXTERNAL APPLICANTS: Please submit your application online by clicking the Apply button below.

Remarkable people of Baycrest Health Sciences are changing the future of brain health and aging.

Thank you for your interest in joining Baycrest. Only those selected for an interview will be contacted.

Baycrest is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation for disability during any stage of the recruitment process, please notify Human Resources at [e-mail] or 416-785-2500, ext. 2961.

All successful candidates will be required to complete a police reference check/vulnerable sector screen.