Hearing Care CDA: Training, Support & Patient Access

WS Audiology; Kawartha Lakes; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading hearing care organization is looking for a Communicative Disorders Assistant (CDA) to support its Client Care team in Central Ontario. This permanent full-time position includes responsibilities related to hearing assessments, product training, and customer interaction. The role involves managing documentation, educating clients on products, and participating in community marketing events. Candidates should have completed a CDA program, and experience is preferred but not required. Competitive compensation and benefits are offered.

Benefits

Comprehensive benefits package

RRSP matching program

Generous time off policies

Training and continuing education opportunities

Employee perk program

Qualifications

• Completion of a CDA program is essential.
• Experience in a hearing clinic is an asset but not necessary.
• Willing to train candidates with limited experience.

Responsibilities

• Act as a point of contact for customers regarding products.
• Educate customers on product features to enhance adoption.
• Manage documentation for purchases and insurance claims.
• Participate in community events for marketing.

Skills

Clear communication skills

Ability to work under pressure

Customer service skills

Sales opportunity recognition

Education

Completion of a CDA program from an accredited institution

Job description

A leading hearing care organization is looking for a Communicative Disorders Assistant (CDA) to support its Client Care team in Central Ontario. This permanent full-time position includes responsibilities related to hearing assessments, product training, and customer interaction. The role involves managing documentation, educating clients on products, and participating in community marketing events. Candidates should have completed a CDA program, and experience is preferred but not required. Competitive compensation and benefits are offered.