Healthcare Data Solutions Business Analyst

Intello Technologies Inc.; Burnaby; On-site; CAD 72,000 - 108,000; Full time

Job summary

A leading healthcare IT firm is seeking a Healthcare Data Solutions Business Analyst to enhance patient care by transforming EMR systems and integrating healthcare data. The ideal candidate will have over 4 years of experience in clinical EMR systems and expertise in stakeholder management. Responsibilities include leading system transformation initiatives and collaborating on data integration projects. This role offers a comprehensive benefits package, competitive salary, and opportunities for professional growth.

Benefits

Comprehensive total rewards package

3 weeks of vacation

Flexible benefits plan

Matching pension program

Career growth opportunities

Qualifications

• 4+ years of experience with Clinical EMR systems.
• Expertise in conducting business process analysis.
• Experience in developing clinical documentation training.

Responsibilities

• Lead EMR system transformation initiatives.
• Facilitate healthcare data integration using FHIR standards.
• Collaborate with stakeholders to document requirements.

Skills

Change management in healthcare settings

Stakeholder management

Healthcare interoperability knowledge

Agile methodologies

Technical communication

Education

Certificate, Diploma, or Degree in Business or Systems Analysis

Tools

FHIR

HL7

Job description

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Healthcare Data Solutions Business Analyst

Location: Toronto, ON, CA, M5J 2V5

Jobs by Category: Health

Job Function: Health Solutions

Status: Full Time

Schedule: Temporary

Description

Temporary position (16 months)

About the Role

We are seeking an experienced Healthcare Data Solutions Business Analyst to join our dynamic team at TELUS Health. This role is crucial in supporting our transformation initiatives across our Electronic Medical Record (EMR) systems and healthcare data platform, contributing to improved patient care and healthcare system optimization.

What You'll Do

• Lead the transformation of EMR systems by analyzing, documenting, and implementing improvements that enhance patient care delivery and support strategic healthcare system alignment
• Facilitate the integration and standardization of healthcare data using FHIR standards across multiple EMR platforms (PSS, MedAccess, Medesync)
• Drive requirements gathering and analysis for healthcare data exchange and interoperability initiatives
• Collaborate with stakeholders to identify business needs, document requirements, and propose solutions for data enablement and commercialization efforts
• Create and maintain reusable analysis artifacts that support healthcare data product planning
• Partner with clinical teams to optimize workflows and ensure successful adoption of new features
• Support provincial data enablement initiatives and interoperability roadmap implementation
• Contribute to data transformation projects supporting various downstream use‑cases including research and analytics

Qualifications

What You'll Bring

Required Experience & Skills

• Minimum 4+ years of experience:
  • implementing change in healthcare settings, specifically with Clinical EMR systems and/or provincial health agencies
  • conducting current and future state business process analysis, with proven ability to identify gaps and provide actionable recommendations
  • managing change using agile methodologies in healthcare environments
  • developing and delivering clinical documentation training to support system and process changes
  • in complex business architecture modeling and facilitating workshops with healthcare practitioners
  • developing requirements for clinical health data exchange and healthcare data BI/analytics products
  • working with healthcare information exchange standards (HL7, FHIR)
• Demonstrated expertise in stakeholder management and communication
• Strong understanding of healthcare interoperability and data standards
• Proven ability to translate complex technical concepts to both technical and non‑technical audiences

Education & Additional Assets

• Certificate, Diploma, or Degree in Business or Systems Analysis
• Administrative or clinical experience in the medical field is highly valued
• Knowledge of Canadian healthcare systems and provincial EHR initiatives
• Experience with data privacy and security requirements in healthcare
• Understanding of TELUS Health's EMR ecosystem (PSS, MedAccess, Medesync) is a bonus

What Sets You Apart

• Experience with healthcare data transformation projects
• Knowledge of FHIR implementation and healthcare data standards
• Understanding of healthcare analytics and reporting requirements
• Experience working with provincial healthcare agencies
• Background in healthcare interoperability initiatives

Impact You'll Make

As a Healthcare Data Solutions Business Analyst, you'll play a crucial role in transforming healthcare delivery in Canada by enabling better data flow, improving interoperability, and supporting critical healthcare initiatives. Your work will directly contribute to enhancing patient care and advancing healthcare system efficiency through data‑driven solutions.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

Salary Range: $72,000-$108,000

Performance Bonus or Sales Incentive Plan: 12%

Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills
• And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you're helping us make the future friendly.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID‑19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Health

We’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.

We are honoured to be recognized

21,166
Physicians using TELUS Health electronic medical records

140 million+
Health claims processed using TELUS Health solutions

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.