Healthcare Access Control Officer

Paladin Security Group Ltd; Sydney; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading security services provider in Sydney, Nova Scotia, is seeking a Healthcare Access Control Security Guard. The role involves operating AI-powered weapon detection systems and ensuring a safe environment for patients and staff. Candidates must have a valid security license, strong communication skills, and the ability to perform duties under pressure. The position offers competitive wages, training opportunities, and various benefits.

Benefits

Opportunities for training and professional development

Competitive wage and benefits package

Free Uniforms

Dry cleaning allowance

Paid vacation and sick days

Qualifications

• Valid Security License as per Nova Scotia regulations.
• Prior experience in healthcare security, law enforcement, or access control preferred.
• Ability to operate advanced security technology.

Responsibilities

• Operate and monitor AI-based weapon detection systems.
• Engage with patients and staff professionally.
• Respond to security system alerts and escalate incidents as necessary.

Skills

Communication Skills

Conflict De-escalation

Customer Service Skills

Education

High School Diploma/GED

Tools

AI-based Detection Systems

Security Technology

Job description

Overview

Paladin Security: Making the World a Safer and Friendlier Place because we CARE! The Paladin Difference starts with our people; we\'re the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun. If you think you have what it takes to join our team, we want to meet you!

Site Description

The Cape Breton Regional Hospital is located in Sydney and is the regional referral and trauma center for Cape Breton Island. The Cape Breton Regional is part of a four-hospital complex that also includes Glace Bay, New Waterford Consolidated and Northside General Hospitals.

Position Details

Position: Healthcare Access Control Security Guard

Site: Cape Breton Regional Hospital

Hours: Rotational Shifts - 0700-1900/1900-0700

Payrate: $20.50

Position Summary

The Healthcare Access Control Officer will play a critical role in ensuring the safety and security of patients, staff, and visitors by operating advanced AI-powered weapon detection systems at the entrances of larger and regional hospitals within NSHA. This position requires exceptional communication and customer service skills to provide a safe, welcoming environment while maintaining a strong security presence.

Key Responsibilities

• Operate and monitor AI-based weapon detection and access control systems at designated hospital entry points.
• Engage with patients, visitors, and staff in a professional, courteous, and empathetic manner while conducting screening procedures.
• Respond to system alerts, conduct secondary screening when necessary, and escalate incidents according to NSHA security protocols.
• Provide clear directions, support, and reassurance to individuals passing through the access control process.
• Maintain accurate records of incidents, security breaches, and equipment performance.
• Collaborate with healthcare staff, security teams, and law enforcement partners as required.
• Uphold infection control and hospital safety policies while ensuring smooth traffic flow through entry points.
• Contribute to a culture of safety, respect, and inclusivity within the healthcare environment.

Prerequisites & Qualifications

• Valid Security License (as per Nova Scotia regulations).
• Prior experience in healthcare security, law enforcement, or access control (preferred).
• Strong verbal communication, conflict de-escalation, and customer service skills.
• Ability to operate advanced security technology, including AI-based detection systems.
• Standard First Aid & CPR certification (CSA Approved)
• Ability to remain calm, professional, and empathetic under pressure.
• Physically able to perform duties, including standing for extended periods and responding quickly to incidents.
• Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB).
• Applicants lacking these certifications can opt into Paladin\'s UoF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the position.
• Please be aware: The UoF/MOAB training is not paid as it is a prerequisite; however, Paladin will cover all of the costs of the training with a 6-month commitment to the position/availability.

Why choose Paladin?

• Opportunities for training and professional development.
• Competitive wage and benefits package.
• Free Uniforms
• Company paid Security license
• Dry cleaning & hemming/tailoring allowance
• Paid vacation & sick days
• Additional perks

Education Requirements

High School Diploma/GED

Certification Requirements

Standard First Aid, CPR Level C

Additional Information / Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Dental Insurance