Head of Small Business Operations

ADP; Toronto; On-site; CAD 120,000 - 150,000; Full time

Job summary

A global human capital management provider is seeking a Director of Managed Operations for Small Business in Toronto. This role involves leading several operational teams, implementing strategic goals, and enhancing service quality. Candidates should have over 8 years of operational leadership experience, with at least 5 years managing teams. The ideal applicant will excel in problem-solving, team development, and strategic communication. Join a dynamic environment committed to growth and innovation.

Benefits

Health and wellness support

Continuous learning opportunities

Flexible working arrangements

Qualifications

• 8+ years of operational experience leading teams.
• 5+ years of leadership experience managing people.
• Strong capacity for team development and performance management.

Responsibilities

• Provide leadership to ensure alignment with strategic goals.
• Manage relationships with key stakeholders and resolve issues.
• Develop methodologies to enhance operational efficiencies.
• Evaluate and mentor team members to develop future leaders.
• Monitor productivity standards and manage team performance.

Skills

Leadership

Strategic communication

Problem-solving

Team management

Education

MBA or advanced degree

Job description

A global human capital management provider is seeking a Director of Managed Operations for Small Business in Toronto. This role involves leading several operational teams, implementing strategic goals, and enhancing service quality. Candidates should have over 8 years of operational leadership experience, with at least 5 years managing teams. The ideal applicant will excel in problem-solving, team development, and strategic communication. Join a dynamic environment committed to growth and innovation.