Head of D2C Growth & Strategy

TLC Relationship Management P Ltd; Delhi; On-site; CAD 100,000 - 150,000; Full time

Job summary

A leading customer relationship management company in Canada is seeking a Senior D2C Business Manager. The candidate will develop and execute the D2C business strategy, leading cross-functional teams to innovate and grow the product while ensuring profitability. The ideal applicant will have over 12 years of experience in business development, particularly in D2C models within hospitality or technology. A strong understanding of e-commerce and data analytics is essential for success in this role.

Qualifications

• 12+ years of experience in business development, especially in D2C and technology sectors.
• Strong understanding of D2C business models and sales processes.
• Experience with mobile app development and e-commerce platforms.

Responsibilities

• Develop and execute D2C business strategy aligned with company goals.
• Lead cross-functional teams to drive product innovation and market expansion.
• Identify strategic opportunities for revenue growth and partnership development.
• Own product profitability metrics and budget allocations.
• Oversee customer acquisition and retention initiatives.

Skills

Business development

E-commerce familiarity

Data analytics proficiency

Market research tools

Education

Bachelor's degree - BBA / B.Tech / B.Com

Master's Degree - MBA (Sales & Marketing, Information Management)

Job description

A leading customer relationship management company in Canada is seeking a Senior D2C Business Manager. The candidate will develop and execute the D2C business strategy, leading cross-functional teams to innovate and grow the product while ensuring profitability. The ideal applicant will have over 12 years of experience in business development, particularly in D2C models within hospitality or technology. A strong understanding of e-commerce and data analytics is essential for success in this role.