Guest Experience Leader - Hotel Services & Operations

Super 8/Riechelle Ann Alvarez; Remote; CAD 80,000 - 100,000; Full time

Job summary

A hospitality service provider in Yellowknife is seeking a Full-time Guest Services Manager. The role requires a University or College Diploma in Hotel Management and three years of hotel experience, including one year in a leadership position. Responsibilities include supervising the Guest Services team, maximizing revenues, and ensuring exceptional guest satisfaction. The position offers $24.00 per hour for a 32-40 hours work week. Interested candidates can drop resumes at the hotel.

Qualifications

• Three years of experience in a hotel setting, with at least one year in a leadership role.

Responsibilities

• Supervise daily operation of the Guest Services team to comply with operating procedures.
• Maximize revenues and ensure the highest levels of guest satisfaction.

Skills

Leadership

Customer service

Administrative skills

English communication

Education

University or College Diploma in Hotel Management

Job description

A hospitality service provider in Yellowknife is seeking a Full-time Guest Services Manager. The role requires a University or College Diploma in Hotel Management and three years of hotel experience, including one year in a leadership position. Responsibilities include supervising the Guest Services team, maximizing revenues, and ensuring exceptional guest satisfaction. The position offers $24.00 per hour for a 32-40 hours work week. Interested candidates can drop resumes at the hotel.