Group Sales Coordinator Jasper AB INNhotels

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 47,000 - 52,000; Full time

Job summary

A prominent hotel chain in Jasper, Alberta, is seeking a Group Sales Coordinator to oversee group and event coordination. Responsibilities include managing contracts, providing exceptional service, and ensuring event success. Ideal candidates have 2–5 years of experience in hospitality, excellent customer service skills, and proficiency with PMS systems. Competitive compensation and staff accommodation are offered.

Benefits

Competitive compensation package

Staff events and seasonal discounts

Hotel discounts across INNHotels

Staff accommodation available

Qualifications

• Experience in a similar role within hospitality or resort/hotel industry is essential.
• Ability to work independently and manage multiple tasks in a fast-paced environment.
• High level of integrity and ability to maintain confidentiality.

Responsibilities

• Manage all tour group and individual group contracts effectively.
• Coordinate setup and catering for banquet and conference bookings.
• Attend travel trade shows to promote the hotel and secure business.

Skills

Customer service skills

Computer literacy

Strong verbal communication

Ability to manage multiple tasks

Education

2–5 years’ experience in hospitality or hotel industry

Tools

PMS systems

Microsoft Word

Microsoft Excel

Job description

Group Sales Coordinator - Jasper, AB

INNhotels, 98 Geikie St, Jasper, AB

Salary: $47,000–$52,000 per year • Job type: Permanent, Full-time • Schedule: Weekdays with weekends as needed

Location: Jasper, AB — Jasper National Park

Overview

The Group & Event Coordinator will be responsible for all aspects of the hotel’s group, tour, and event coordination as well as providing exceptional guest service and customer relationship management to maximize revenues, attract new business and maintain established connections.

Responsibilities

• Manage all tour group, FIT and individual group contracts. Ensure group blocks are held in WebRezPro; review group needs and special requests.
• Set up and maintain all group reservations and billing from contract signing through group departure.
• Monitor upcoming contract groups to ensure rooming lists, billing information and any changes are received by due dates.
• Set up all group routing and special billing instructions; review final group bills to ensure accuracy; make necessary changes to provide correct final bill.
• Provide group forecasts to other departments on a regular basis.
• Directly assist other departments when needed for function setup.
• Coordinate setup and catering for banquet and conference bookings; liaise with function contact regarding numbers and changes; communicate with other departments regarding functions.
• Attend travel trade shows to meet with current and new clients to promote Jasper Inn & Suites and secure new and repeat business.
• Adhere to environmental policies and programs as required.
• Other duties as assigned.

Qualifications

• 2–5 years’ experience in a similar role within hospitality or resort/hotel industry; leadership experience in hotel operations.
• Excellent customer service skills; computer literate.
• Preferred experience with PMS systems and Microsoft Word/Excel.
• Strong verbal and written communication; ability to work independently, set priorities, and manage multiple tasks in a fast-paced environment.
• High level of responsibility, integrity, and ability to maintain confidentiality and discretion.

What We Offer

• Great work environment with opportunities for development and career advancement within Jasper Inn & Suites and the INNHotels family.
• Competitive compensation package; staff events and seasonal discounts on local activities; hotel discounts across INNHotels.
• Staff accommodation available.