Golf Pro Shop Lead

Tourism Sun Peaks; Sun Peaks; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading resort operator in Canada is seeking a Golf Pro Shop Lead. In this role, you'll create a welcoming environment for guests and manage operations at the golf shop. Responsibilities include leading a team, handling sales transactions, and ensuring compliance with golf policies. Ideal candidates should have retail experience and basic golf knowledge. The position offers various perks, including seasonal passes and discounts, while working in a beautiful mountain environment.

Benefits

Winter/Summer Season Lift, Trail and Golf passes

Employee and Family Assistance Program

Dining discounts

Retail discounts

Friends and family rates at the hotel

Reciprocal programs with partnering areas

Qualifications

• Experience in retail and sales is an asset.
• Ability to lead and motivate a team collaboratively.
• Knowledgeable in a variety of communication styles.

Responsibilities

• Enforce golf policies and procedures for efficient operations.
• Lead by example to develop a welcoming environment.
• Perform and monitor bookings and sales transactions.

Skills

Previous experience in retail and sales

Strategic decision-making

Conflict resolution

Organizational skills

Team leadership

Knowledgeable in communication styles

Point of Sale system familiarity

Self-motivated

Fundamental knowledge of golf

Job description

Do you love all things golf? Ever wanted to work and play on Canada’s highest-elevation golf course? We are looking to recruit a Golf Pro Shop Lead for the upcoming Summer. You will work with the Golf Operations team to create a professional and respectful environment for both guests and employees. The ideal applicant is happy to work indoors and outdoors in a mountain environment in varying weather conditions. If this sounds like the ideal work environment, fill out an application to work, live and play where you belong.

Compensation Information

$22.10 per hour

Physical Requirement

• Walking, standing, bending, crouching and twisting for periods of time.
• Ability to work in various conditions, including inside the shop, underground in the garage space, and outside.
• Exposure to heat, rain, smoke, and noise.
• Lifting – Exerting 20+ kg of strength occasionally, and/or 10 kg of strength frequently or constantly to move objects.
• Medium, Indoor and Outdoor.

This job position requires physical presence at the designated location.

The Perks And Benefits You’ll Get To Enjoy

• Winter/Summer Season Lift, Trail and Golf passes (varies by position)
• Access to our Employee and Family Assistance Program
• Dining discounts within our hotel & Resort-owned outlets
• Retail discounts in our Resort-owned outlets
• Friends and family rates at the Sun Peaks Grand Hotel
• Reciprocal programs with partnering ski areas & hotels

Skills You Bring With You

• Previous experience in retail and sales an asset.
• Strategic decision-making, conflict resolution and organizational skills.
• Experience leading and motivating a team collaboratively, and with respectful communication.
• Knowledgeable in a variety of communication styles and conflict resolution approaches.
• Familiar with operating a Point of Sale and Tee Sheet System, and administrative processes.
• Self-motivated with the ability to react and handle multiple demands (anticipate and respond).
• Fundamental knowledge of golf is an asset.
• Valid Driver’s License.

Primary Responsibilities

• Understand, follow, and enforce golf policies and procedures to ensure smooth, consistent, and efficient operations.
• Ensure all guests have completed relevant information, e‑mail, credit card, waivers, etc.
• Leadership: lead by example and support team growth to develop a welcoming, respectful, professional, and service focused environment.
  • Adapt to different learning and communication styles of employees and guests.
• Point of Sale System: perform and monitor bookings, sales transactions, equipment rentals, cash handling, and open and closing duties with diligence and care.
• Obtain strong knowledge of all products and their benefits to assist guests with purchasing decisions.
• Develop and maintain relationships with members, guests, staff, and grounds crew.
• Ensure Pro Shop and back of shop are clean, safe and presentable.
• Record Keeping: monitor and report any damage or concerns immediately.
• Operate according to the code of conduct, mission, and values of Sun Peaks Resort LLP and Golf Operations.
• Health and Safety: immediate action required when concerns arise. Report to Manager.

Why join us?

We are Canada’s second‑largest ski area and a passionate team committed to providing the finest mountain resort experience to our guests. Our people are at the heart of what we do, making a difference to our guests and our workplace every single day. That’s why we invest in the employee experience; to ensure everyone can be at their best and live our values. No matter who you are, or your career journey to date, once you join the team at Sun Peaks, you’ll get to feel part of our special community right away. You and your wellbeing matter to us; you’ll have plenty of opportunities to grow and learn, as well as enjoy everything our beautiful mountain resort has to offer. In return, we expect you to be passionate about working together to create special memories for our guests, while taking care of our precious environment for others to enjoy into the future.

We are an equal opportunity employer, committed to building a diverse and inclusive culture, and encourage applications from all qualified individuals.

We acknowledge that we live, work, and play on the traditional territory of the Secwépemc People.

Apply Now: https://sunpeaks.clearcompany.com/careers/jobs/1e48890d-3961-29da-9f4d-10ca8b540b79/apply?source=3620969-CS-58771