Glacier Adventure Supervisor Jasper Columbia Icefield

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading hospitality company in Alberta is seeking a Seasonal Driver Guide Lead for Spring/Summer 2026. This full‑time role involves supervising and coaching staff, ensuring proper vehicle operation, and contributing to team efforts. Suitable candidates will possess a Class 2 with Q licence and have prior leadership experience. The position offers competitive pay at $28.50/hour and opportunities for skill development in a challenging outdoor environment.

Benefits

Free access to Pursuit attractions

50% off for friends

Discounts on hotel stays, dining, and retail

Subsidized mental health and wellness resources

Qualifications

• Must have Class 2 with Q (Air Brakes Endorsement).
• Previous leadership experience required.
• Effective communication and conflict management skills.

Responsibilities

• Supervise and coach department staff in the field.
• Ensure proper operation of Coaches/Ice Explorers.
• Handle payroll submissions and assist the manager.

Skills

Class 2 with Q (Air Brakes Endorsement)

Previous leadership experience

Effective communication skills

Team player

Problem-solving attitude

Job description

Job Overview

Seasonal Driver Guide Lead – Jasper, AB. Full‑time seasonal role for Spring/Summer 2026. Pay $28.50 per hour.

Responsibilities

• In‑field supervision and coaching of all department staff.
• Proper operation of Coaches/Ice Explorers, including pre/post‑trip inspections and accurate completion of all documentation.
• Professional conduct toward guests and coworkers while in the field at Turnaround Point, Transfer Bays, and Icefield Center Loading Gates.
• Own the Zone: ensure all areas of the Driver Guide operations meet cleanliness, appearance, customer service, safety, and environmental standards.
• Handle payroll submission for the department under manager supervision.
• Assist the manager in day‑to‑day cooperative efforts with all other departments involved with the Columbia Icefield Adventure, acting as department lead in the manager’s absence.
• Receive feedback from driver guides and staff from other departments, report incident/accident reports to Sr Manager Operations and Attractions and/or Director of Attractions, and conduct minor staff performance adjustments as required.
• Perform routine administrative duties, including inventory management, short/long‑term staff scheduling, incident reporting, and attend daily leadership meetings in the manager’s absence.
• Other duties as assigned.

Qualifications & Skills

• Class 2 with Q (Air Brakes Endorsement).
• Previous leadership experience.
• General understanding of all Columbia Icefield operational policies and procedures.
• Positive, fast‑paced problem‑solving attitude.
• Fantastic sense of humour, friendly, mature, energetic personality for staff to look up to.
• Set a performance standard of excellence while operating in the field.
• Deliver difficult news to staff if necessary.
• Comfortable providing constructive feedback and offering solutions.
• Proven team player able to build and support an effectively operating team and work cohesively with other departments.
• Effective communication skills and conflict management.
• Enjoy working outdoors in challenging mountain weather conditions.
• Work on your feet for extended periods of time in an outdoor environment; prepared for all weather conditions (Snow, Rain, Wind, Hail).

Pay & Benefits

Starting wage $28.50/hour. Seasonal role – flexible schedule, outdoor work, and opportunities to develop leadership and field operation skills.

About Pursuit

Pursuit is a publicly traded hospitality and attractions company committed to connecting people to iconic places through unforgettable experiences. Our portfolio includes hotels, lodges, attractions, and transportation services across iconic destinations worldwide.

Benefits & Perks

• Free access to Pursuit attractions.
• 50% off for friends.
• Discounts on hotel stays, dining, and retail.
• Subsidized mental health and wellness resources.
• Inclusive, global team – life‑long connections.

Equal Employment Opportunities

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation.