Full Time Sales Associate, Alberni Street - Vancouver, British Columbia

Jimmy Choo; Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

A luxury footwear brand in Metro Vancouver is seeking a Sales Associate to build personal clientele and enhance customer relationships. Responsibilities include representing the brand, achieving sales targets, and providing exceptional customer service. The ideal candidate has 2-5 years of luxury retail experience and strong interpersonal skills. A positive attitude and passion for sales are essential. Compensation is $22.00 per hour.

Qualifications

• 2-5 years of experience in luxury retail with clientele.
• Strong verbal and written communication skills in English.
• Ability to handle multiple tasks while maintaining professionalism.

Responsibilities

• Represent the brand through client interactions.
• Maintain high product knowledge and assist clients.
• Achieve and exceed monthly sales targets.

Skills

Luxury retail experience

Interpersonal skills

Customer service skills

Sales skills

Problem management

Education

High school diploma

College degree preferred

Tools

POS Systems

CRM Tools

Job description

Job Description – Sales Associate

Purpose / Objective:

Develop personal clientele and be instrumental in the development, enhancement and success of Jimmy Choo.

Role and Key Responsibilities:

• Represent the brand through client interactions and act as a brand ambassador in the community
• Fulfill key-holder responsibilities (i.e., store opening and closing, cash handling and financial responsibilities)
• Maintain a high level of product knowledge
• Provide prompt, attentive and knowledgeable assistance to all clients and ensure the highest standards are maintained at all times
• Help clients make selections and assist in the try-on process
• Cultivate and maintain excellent Clientele relationships with consistent follow up as needed
• Maintain high productivity (consistently achieve and where possible, exceed monthly sales targets)
• Proactively identify and pursue opportunities to achieve financial targets and increase sales
• Assist with inventory and special projects as needed
• Ensure visual standards are maintained at all times
• Be proficient with the register system(s)

Qualifications, Skills and Personal Attributes Required:

• High school diploma (college degree preferred)
• 2-5 years of luxury retail experience with established clientele
• Strong interpersonal and communications skills both verbal and written in English (other relevant languages are highly beneficial – will depend on region)
• Able to operate effectively in various stressful situations while maintaining composure, professionalism and service-driven attitude
• Excellent selling and customer service skills
• Excellent ability to multi-task and prioritize
• Strong team-working skills
• Strong independent work ethic
• Problem management and resolution skills
• Solid understanding of retail store operations, associated processes and tools
• Technology skills, specifically related to POS / CRM operation are a plus
• Ability to clientele, effectively build the business, and expand customer base (established clientele following is preferred)
• Fast learning, curiosity and a good degree of self-motivation
• Passion for sales, footwear and accessories
• Positive attitude and friendly spirit / approachable and easy to talk to
• Strong attention to detail with the ability to handle multiple tasks simultaneously
• Professionalism, both in appearance and demeanor

At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V

In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.

Compensation Range: $22.00-$22.00