Front Office Coordinator

Physician Services USA; Brandon; On-site; CAD 60,000 - 80,000; Full time

Job summary

A healthcare provider in Canada is seeking a highly organized Front Office Coordinator to ensure smooth office operations and provide exceptional customer service. Responsibilities include greeting patients, scheduling appointments, and managing patient records. Candidates should have experience in a medical office setting, strong communication skills, and be detail-oriented. The position is full-time with a competitive hourly pay ranging from $18.00 to $24.00, plus benefits such as 401(k) matching and paid time off.

Benefits

401(k) matching

Paid time off

Private practice

Qualifications

• Previous experience in a similar role, preferably in a dental or medical office setting.
• Familiarity with medical terminology and procedures.
• Ability to maintain professionalism and confidentiality at all times.

Responsibilities

• Greet and welcome patients, visitors, and vendors.
• Answer phone calls, schedule appointments, and manage the front desk area.
• Verify patient insurance information and collect payments.

Skills

Organizational skills

Communication skills

Detail-oriented

Multitasking

Job description

We are seeking a highly organized and detail-oriented individual to join our team as a Front Office Coordinator. As the Front Office Coordinator, you will play a crucial role in ensuring the smooth operation of our office and providing exceptional customer service to our patients. If you have experience in administrative roles, possess excellent communication skills, and are familiar with medical office procedures, we encourage you to apply.

Responsibilities

• Greet and welcome patients, visitors, and vendors in a friendly and professional manner
• Answer phone calls, schedule appointments, and manage the front desk area
• Verify patient insurance information and collect payments for services rendered
• Maintain patient records and ensure accuracy of all documentation
• Coordinate with medical staff to ensure efficient patient flow
• Manage medical scheduling system to optimize appointment availability
• Adhere to HIPAA guidelines to protect patient privacy and confidentiality
• Assist with administrative tasks such as filing, data entry, and correspondence
• Handle patient inquiries, resolve complaints, and provide exceptional customer service
• Collaborate with other office staff to ensure smooth daily operations

Requirements

• Previous experience in a similar role, preferably in a dental or medical office setting
• Familiarity with medical terminology and procedures
• Strong organizational skills with the ability to multitask effectively
• Excellent communication skills, both verbal and written
• Detail-oriented with a high level of accuracy in data entry and record keeping
• Ability to maintain professionalism and confidentiality at all times
• Knowledge of HIPAA regulations and compliance

Joining our team as a Front Office Coordinator offers an exciting opportunity for professional growth in a dynamic healthcare environment. If you meet the requirements outlined above and are ready to contribute your skills to our team, we look forward to reviewing your application.

Job Type

Full-time

Salary

$18.00 - $24.00 per hour

Benefits

• 401(k) matching
• Paid time off
• Private practice

Medical specialties

• Primary Care

Schedule

• Monday to Friday

Ability to Relocate

• Hilton Head Island, SC 29926: Relocate before starting work (Required)