Forms Designer

Government of Yukon; Whitehorse; On-site; CAD 60,000 - 75,000; Full time

Job summary

A leading government organization in Yukon is seeking a detail-oriented individual to design and develop online forms for public services. The role involves ensuring forms are user-friendly, accessible, and compliant with standards. Candidates should have experience with form design, UX principles, and relevant design tools. This is an exciting opportunity to positively impact Yukon communities by improving digital service delivery.

Qualifications

• Experience in designing and building forms in online and PDF formats.
• Strong understanding of UX principles and accessibility.
• Experience collaborating with clients and stakeholders.

Responsibilities

• Design, develop, and maintain Government of Yukon forms.
• Create user-friendly online forms that follow UX best practices.
• Collaborate closely with program areas and technical teams.

Skills

Understanding of UX principles

Experience in designing and building forms

Experience with Acrobat DC

Knowledge of HTML, CSS, JavaScript

Excellent communication skills

Tools

Adobe Creative Suite

Power Apps

SharePoint Online

Job description

Job Summary And Requirements

This competition is to fill a 2-year term/anticipatory perm position. Temporary assignments may be considered.

Join Our Team at the Department of Highways and Public Works!

Are you ready to make a positive impact on Yukon communities? The Department of Highways and Public Works provides the necessary structure that makes life in Yukon possible. Together, we are committed to uphold the values of safety, innovation, teamwork, and leadership in our everyday work.

We are currently seeking a talented and detail-oriented individual to join our Forms team within eServices for Citizens branch. This position is responsible for designing, developing, and maintaining Government of Yukon forms, primarily in digital format. Working closely with program areas, service designers, and technical teams, the role focuses on creating user-friendly online forms that improve service delivery for citizens. The position ensures all forms follow UX best practices and are brand-compliant, accessible, bilingual, and aligned with Government of Yukon’s digital service standards.

For more information on what we offer, terms and conditions of employment, how to apply, and tips on how to prepare and submit your resume, please visit: Careers in the Government of Yukon (yukoncareerpaths.ca).

Essential Qualifications

• Experience in designing and building forms in online and PDF formats.
• Experience converting PDF or paper-based forms into digital formats with improved user experience.
• Experience with Acrobat DC, Adobe InDesign, or similar tools for designing and formatting forms.
• Experience collaborating with clients and stakeholders, managing priorities, and ensuring compliance with standards and requirements.

Candidates who have education, training, and/or experience equivalent to the essential qualifications listed above may be equally considered.

Desired Knowledge, Skills And Suitability

• Strong understanding of UX principles, service design, accessibility (WCAG), and content design.
• Working knowledge of web technologies and data formats, including HTML, CSS, JavaScript, JSON, and XML, for building and integrating online forms.
• Knowledge of API integration or connecting forms to databases and backend systems is an asset.
• Experience in integrating forms with workflow or automation tools (e.g., Power Apps, Power Automate, SharePoint Online, Jira Service Management) is an asset.
• Proficient in Adobe Creative Suite (InDesign, Illustrator, Photoshop, Acrobat) for designing and formatting forms.
• Detail-oriented, organized, and able to manage multiple form requests simultaneously while adhering to standards and procedures.
• Skilled in problem-solving, critical thinking, and adapting to changing priorities.
• Excellent written and verbal communication skills, with the ability to collaborate effectively with stakeholders and work independently.
• Demonstrated ability and willingness to learn new tools and processes, and to develop new skills quickly.
• Self-motivated, proactive, and committed to continuous learning and delivering high-quality results.

Additional Information

For more information about this position, please contact: Ayshwarya Mohandas, Manager, eServices for citizen at [e-mail].

For more information on what is happening at HPW, we encourage you to check us out on Yukon.ca and Facebook.

If you have questions about our recruitment process or what rewarding career opportunities are available within Highways and Public Works, please contact: Joyce Figueroa, at [e-mail].