food service supervisor

A & W Restaurant; Richmond; On-site; CAD 30,000 - 60,000; Full time

Job summary

A popular fast food outlet in Richmond seeks a dedicated individual to supervise staff and ensure quality service. Responsibilities include training staff, addressing customer concerns, and maintaining inventory records. The ideal candidate will have efficient interpersonal skills and flexibility, with a secondary school graduation certificate required for this permanent position. Join our team and make a difference in customer service!

Qualifications

• 7 months to less than 1 year of experience required.
• Ability to supervise and train staff in job duties.
• Skills in quality control and addressing customer complaints.

Responsibilities

• Supervise and co-ordinate activities of staff who prepare and portion food.
• Ensure that food and service meet quality control standards.
• Establish methods to meet work schedules.

Skills

Efficient interpersonal skills

Flexibility

Team player

Education

Secondary (high) school graduation certificate

Job description

Overview

Education: Secondary (high) school graduation certificate

Experience: 7 months to less than 1 year

Work setting

• On-site customer service
• Fast food outlet or concession

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

Supervision

• 1 to 2 people
• Food service counter attendants and food preparers

Work conditions and physical capabilities

• Fast-paced environment
• Standing for extended periods

Personal suitability

• Efficient interpersonal skills
• Flexibility
• Team player
• Work Term: Permanent
• Work Language: English
• Hours: 30 to 40 hours per week