Food & Beverage Supervisor

Gateway Casinos and Entertainment Limited; Kamloops; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading gaming and entertainment company in Kamloops is seeking a Restaurant Supervisor to manage front-of-house operations. This role requires strong leadership and customer service skills, with a focus on creating an ideal dining experience. Candidates should have 1-2 years of supervisory experience and hold a FOODSAFE Level 1 Certificate. A comprehensive benefits package is offered, along with flexible hours including nights and weekends.

Benefits

Full benefits package

Retirement savings plan

Family and friends discounts

Development and training opportunities

Qualifications

• 1 to 2 years’ experience in restaurant supervision or equivalent.
• FOODSAFE Level 1 Certificate required.
• Able to lift up to 15 pounds.

Responsibilities

• Manage staff service activities and resources.
• Supervise and mentor the team, handle recruitment and training.
• Contribute to the menu and ensure high-quality offerings.
• Collaborate with management for special events.

Skills

Leadership skills

Customer service skills

Time management

Initiative in problem-solving

Education

FOODSAFE Level 1 Certificate

1 to 2 years’ experience in restaurant supervision

Job description

Overview

Description
The Gateway to Your Future – Position at Cascades Casino. Job Type: F&B Supervisor at ATLAS Steak + Fish (Cascades Casino) and at Barside Lounge (Chances Casino). Wage: $25.10 per hour.

Join Gateway and become part of a growing national company that offers a premium benefits package and salary. The Restaurant Supervisor role is ideal for a multi-tasking pro with exceptional people skills who loves being in the heart of the action. If you have the restaurant skills and supervisor experience, Gateway would like to hear from you. With a combination of your proactive leadership style and genuine interest in customers, you will pave the way for a highly motivated team to create the ideal dining experience. Use your passion for food and business to manage the front-of-house activities and ensure the best in service and quality.

A Great Fit, if You

• Take initiative in resolving issues and can empower a team to excel
• Love building relationships, and encouraging open communication and collaboration
• Manage your time well while handling multiple tasks under pressure
• Enjoy the excitement of casino operations
• Balance the strategic with the hands-on
• Are keen on the details and like to balance people interaction with daily paperwork
• Feel most energetic at night and benefit from working flexible hours, evenings, and weekends

We Provide

• Full benefits package for full-time employees
• Retirement savings plan
• Exciting, supportive and fun work environment
• Family and friends discounts on travel, tech, food, beverage, and fitness
• Development and training opportunities

Key Responsibilities

• Manages staff service activities, resources, budget and scheduling
• Supervises and mentors the team; conduct recruitment, training, task allocation, and performance evaluation
• Contributes to the menu and ensures that front-of-house offerings are of the highest caliber
• Maintains and promotes updated knowledge of company policies and procedures
• Collaborates with management and coordinates food and beverage service for special events

What You Bring

• 1 to 2 years’ experience in restaurant supervision or an equivalent combination of education, and experience
• FOODSAFE Level 1 Certificate
• Leadership skills – able to direct and supervise staff
• Customer service skills – able to exceed guest expectations
• Able to lift up to 15 pounds

Why Work With Us?

Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 31 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it’s like to be on a team that values your vision, skill and energy.

Get to Know Gateway

Gateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 31 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley’s Club. The Gateway to Your Future starts with us.

Further information is available at www.gatewaycasinos.com.

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Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.