food and beverage server

Government of Canada; Calgary; On-site; Full time

Job summary

A government organization in Calgary is seeking a dedicated individual for a customer service role in food service. Responsibilities include addressing customer complaints, serving food and beverages, and providing overall excellent service to patrons. Candidates should have a secondary school graduation certificate and be able to work in a fast-paced, on-site environment.

Qualifications

• Experience in customer service is an asset.
• Ability to work in a fast-paced and physically demanding environment.
• Work requires physical presence at the location.

Responsibilities

• Address customers' complaints or concerns.
• Prepare and serve specialty food at customers' tables.
• Present bills to customers and accept payment.
• Describe menu items including daily specials for customers.
• Advise on menu selections.
• Clear and clean tables, trays and chairs.
• Greet patrons and present menus.
• Serve food and beverages.
• Take orders and relay them to kitchen and bar staff.
• Assist clients/guests with special needs.

Skills

Client focus

Initiative

Reliability

Team player

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages: English

Education

• Secondary (high) school graduation certificate

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Address customers' complaints or concerns
• Prepare and serve specialty food at customers' tables
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Describe menu items including daily specials for customers
• Advise on menu selections
• Clear and clean tables, trays and chairs
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
• Serve food and beverages
• Take orders and relay to kitchen and bar staff
• Assist clients/guests with special needs
• Provide customer service

Work conditions and physical capabilities

• Fast-paced environment
• Physically demanding
• Work under pressure

Personal suitability

• Client focus
• Initiative
• Reliability
• Team player