Fluevogologist/Sales Associate | Toronto Queen Street

Fluevog Shoes Australia Pty; Toronto; On-site; CAD 80,000 - 100,000; Part time

Job summary

A vibrant shoe retail company in Toronto seeks a passionate Fluevogologist to deliver exceptional customer experiences and connect customers to unique shoes. This role involves assisting customers, driving sales, and promoting community initiatives in the store. Ideal candidates should embody positive communication skills and be available for flexible shifts, including weekends. The job offers competitive salaries, in-store discounts, and opportunities for community engagement.

Benefits

Competitive retail salaries

In-store discounts

Extended Health and Dental Benefits

Shoe Dollars for in-store credit

Qualifications

• Able to work weekends and one weekday per week, 24-40 hours total.
• Previous customer service or sales experience is required.
• Physically able to perform all in-store tasks, including lifting.

Responsibilities

• Assist customers with purchases and resolve any issues.
• Connect customers through in-shop events and community efforts.
• Drive personal and group sales goals.

Skills

Customer service

Communication skills

Sales experience

Team collaboration

Brand knowledge

Tools

Retail POS software

Job description

Our Fluevogologists are the heart and soul of our stores! With its vibrant fashion scene and welcoming community, Toronto's Queen Street is a perfect fit for Fluevog’s creativity and individuality. Our newest team is helping locals and visitors alike connect their unique souls with our unique soles, through unforgettable customer experiences and bold self-expression.

This role blends style, sales, and standout customer service into a career that’s as unique and exciting as the shoes you’ll help bring to life.

The role of a Fluevogologist is to support the Store Manager, to be an amazing human being, and to champion the store and company’s values and goals in connecting our customers with the shoes of their dreams.

We are looking for our next passionate sales associate available to be regularly scheduled for approximately 4 shifts per week. Candidates must be flexible and available to work between 4 to 5 shifts per week to support business needs, including availability for at least one full weekend day (Saturday or Sunday).

"Sounds amazing! This is literally my dream job. What am I going to be doing every day??"

Responsibilities

• Customer Service: Assist customers with purchases and go above and beyond to help find solutions to any and every issue a customer may have.
• Community: Connect our customers to the greater Flumumunity by assisting with engagement efforts such as in‑shop events.
• Sales: Focus on driving personal sales as well as working with the team towards group sales goals.
• Product: Demonstrate product knowledge and confidence, offer suggestions, and share shoe care knowledge.
• Merchandising: Assist with merchandising by making sure shoes are presented well and displays are tidy.
• Payment Processing: Collect customer payments and personal information at the POS. Participate in the web order process, including offering accurate sizing advice where needed and processing and packaging all web orders accurately.

Necessary knowledge, skills, and abilities (KSA’s)

• Able to work weekends and at minimum one weekday per week (varying 24 to 40 hours per week)
• Brand knowledge
• Ability to provide a solid high‑five
• Superior people skills
• Recycles responsibly and cares for the planet
• Exemplary communication skills
• A grateful spirit
• A tenacious, can‑do attitude
• A fearless sense of personal style
• Patience
• Enjoys not taking oneself too seriously

Qualifications

• Computer and technology skills (Gmail, iOS, retail POS software)
• Previous sales experience
• Below‑average karaoke skills
• Positivity, creativity, and a willingness to learn
• A real understanding and eagerness to foster community and build trusting relationships
• Physically able to perform all in‑store tasks such as lifting up to 25 pounds, kneeling and crawling around the floor (funny, but true!), climbing ladders and stairs, and standing for up to eight hours.

What's in it for you?

• Competitive retail salaries
• Individual store projection bonuses
• Optional cost‑shared Extended Health and Dental Benefits available after the 90‑day probationary period, for employees maintaining a minimum 24 weekly hours.
• Amazing HQ and recruiting support who also write great job postings

• !!! In‑store discounts !!!
• !!! Earn Shoe Dollars for in‑store credit (yes, that means free shoes!!) !!!
• ...and let's be honest, the funnest retail job you've ever had.

About our Fluevog Store Teams

Fluevog Stores are powered by hard‑working, collaborative, and delightfully weird professionals who thrive on creativity and connection. Our Queen Street team is no exception! Together, we create a space where individuality shines, and our customers can find not just amazing shoes but also a vibrant community.

Our people are creative, diverse, and proud of being “weird”! Fluevog is a fit for everyone regardless of shoe size, and we are committed to building inclusion into every aspect of our culture for our Fluevog community. If we can help make this The Best Recruiting Process Ever by helping you out with an accommodation due to a disability, please reach out to [e-mail] at any point in your interview process and we’ll keep it confidential. We will reach out to make sure our intro with you is just as good of a fit as our style.